Requirements
Additional Requirements
Requirements
Educational Qualifications
- Bachelor’s degree (Honours) in any relevant discipline.
Experience Requirements
- Minimum of 5 years of relevant professional experience.
- Prior experience in a Financial Technology (Fintech) startup environment is required/preferred.
Additional Requirements
- Candidates must be at least 25 years of age.
Responsibilities & Context
About PalmPay
PalmPay is a fast-growing neobank and fintech platform focused on expanding financial inclusion across emerging markets. With a user base exceeding 40 million, the company is developing a comprehensive digital financial ecosystem that enables individuals and businesses to access simple, secure, and rewarding financial services.
Operating across countries such as Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has earned global recognition, including being listed among CNBC’s Top 300 Global Fintech Companies and securing top positions in the Financial Times’ Africa’s Fastest Growing Companies 2025 ranking.
Role Overview
The Admin Manager will be responsible for overseeing all administrative functions of PalmPay Bangladesh, ensuring efficient day-to-day operations, cost optimization, and a well-organized workplace environment.
This role covers comprehensive administrative responsibilities, including office operations, vendor management, facilities oversight, procurement coordination, employee services, and dormitory management.
Key Responsibilities
Administrative Operations
- Supervise and manage overall administrative activities across offices and business units in Bangladesh.
- Ensure smooth daily operations, including management of facilities, utilities, and office services.
- Develop, update, and implement administrative policies, standard operating procedures (SOPs), and process improvements.
Vendor & Procurement Management
- Manage vendor selection, onboarding, negotiations, and performance evaluation.
- Oversee contracts, service-level agreements (SLAs), and ensure vendor compliance.
- Ensure cost-efficient procurement of office supplies and services.
Facilities & Office Management
- Oversee office infrastructure, maintenance, security, transportation, and logistics.
- Maintain a safe, clean, and productive work environment.
- Coordinate office setup, relocation, expansion, and renovation activities.
Dormitory & Employee Support
- Manage dormitory operations, including accommodation, maintenance, and vendor coordination.
- Ensure proper living conditions and compliance with safety standards.
- Provide administrative support services to enhance employee welfare.
Budgeting & Cost Control
- Prepare and manage administrative budgets.
- Track expenses and implement effective cost-control strategies.
- Identify opportunities for cost savings and operational efficiency.
Team Leadership & Coordination
- Lead and supervise the admin team by setting clear KPIs and performance goals.
- Collaborate with HR, Finance, IT, and other departments to ensure smooth operations.
Compliance & Risk Management
- Ensure adherence to company policies and local regulatory requirements.
- Maintain proper documentation for audits and compliance purposes.
Required Qualifications & Experience
Education
- Bachelor’s degree in Business Administration, Management, or a related field.
- A Master’s degree will be considered an advantage.
Experience
- 7–10 years of experience in administration or facilities management.
- Minimum 2–3 years of experience in a managerial or leadership role.
- Experience in fintech, telecommunications, or multinational organizations will be preferred.
Skills & Competencies
- Strong leadership and team management capabilities
- Excellent negotiation skills and stakeholder management
- Strong organizational, analytical, and problem-solving abilities
- Expertise in budgeting and cost management
- High level of accountability, integrity, and ownership
Compensation & Benefits
- Attractive and competitive salary package
- Performance-based incentives
- Festival bonuses
- Mobile and internet allowances
- Opportunities for career growth within a multinational fintech organization
Compensation & Other Benefits
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Salary Review: Half Yearly
-
Lunch Facilities: Partially subsidize
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Festival Bonus: 1
Other Benefits
as per company policy
Work Place
Work from Office
Employment Status
Type:
Full Time/Permanent
Job Location
Dhaka, Gulshan
