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Mutual Trust Bank PLC

Assistant Manager/ Associate Manager (Central Verification Unit))

Application Deadline: Sep 16, 2025
Summary
Published: Aug 07, 2025 Vacancy: Not Specified Gender: No Preference
Age: Not Specified Career Level: Experienced Professional , Mid Level Experience: 5 Year
Salary: Negotiable Location: Anywhere in Bangladesh
Requirements

Education


  • Bachelor/Honors, Any Discipline Bachelor/Honors
  • Masters, Any Discipline in Masters

Experience


  • 5 Year

Additional Requirements

  • Exceptional leadership and communication abilities, with a proven capacity to collaborate across diverse teams.

  • Skilled in data handling and analytical tools to drive informed decisions and enhance operational processes.

  • Solid knowledge of project and process management methodologies.

  • Strong command of both English and Bangla, with excellent written and verbal communication skills.

  • Well-versed in Microsoft Office tools, particularly Word, Excel, PowerPoint, and Outlook.


Responsibilities & Context

Verification & Process Oversight

  • Supervise the verification of all Retail Asset and Liability products, ensuring accuracy, data integrity, and compliance with internal policies.

  • Ensure timely completion of verification processes to meet turnaround time (TAT) targets and enable prompt disbursements and account activations.

  • Develop, implement, and revise departmental procedures and policies in line with organizational and regulatory standards.

Compliance & Risk Management

  • Ensure full compliance with internal controls and external regulatory guidelines in all verification-related activities.

  • Detect potential risks or process inefficiencies and recommend appropriate mitigation strategies aligned with the bank’s risk framework.

Cross-Functional Coordination

  • Promote effective coordination among the Central Verification Unit (CVU), Retail Loan & Card Underwriting teams, and other relevant departments.

  • Maintain clear and proactive communication with branch managers, sales leaders, and direct sales teams to ensure smooth workflow and issue resolution.

Support for Recovery & Collections

  • Collaborate with the collections team by supplying accurate and timely information to support recovery initiatives.

  • Help minimize delinquency by identifying and escalating irregular or high-risk cases early in the process.

Service & Operational Excellence

  • Encourage a customer-centric approach within the team to ensure excellent service to both internal and external stakeholders.

  • Monitor and manage team performance to consistently meet or exceed operational targets and service standards.

Administrative & Additional Responsibilities

  • Carry out other assignments or special projects as directed by Management in alignment with departmental and corporate goals.


Compensation & Other Benefits
  • Salary Review: Half Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 1

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Anywhere in Bangladesh

Company Information
Company Name: Mutual Trust Bank PLC

Address: 26 Gulshan Avenue, Dhaka 1212, Bangladesh


Business Type : Bank/Non-Bank Fin. Institution

সতর্কীকরণ-বিজ্ঞপ্তি

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