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Shayan Resort

Assistant Manager - Operation & Sales

Application Deadline: May 06, 2026
Summary
Published: Apr 27, 2026 Vacancy: 1 Gender: Male
Age: Not Specified Career Level: Mid Level Experience: 2 Year
Salary: Negotiable Location: Manikgonj
Requirements

Education


  • Bachelor/Honors

Experience


  • 2 Year

Additional Requirements

✔ Male candidates are encouraged to apply.

✔ 2–4 years of proven experience in a similar role within the hospitality or resort management industry.

✔ Strong knowledge of resort operations, guest service management, and sales processes.

✔ Excellent communication, negotiation, and customer service skills with the ability to handle client interactions professionally.

✔ Demonstrated ability to lead, supervise, and motivate teams to achieve operational and sales targets.

✔ Proficiency in MS Office applications and Property Management Systems (PMS).


🔹 Personal Attributes

✔ Energetic, proactive, and goal-driven mindset with a focus on achieving results.

✔ Hands-on leadership approach with strong attention to detail and problem-solving ability.

✔ Effective organizational and multitasking skills to manage multiple responsibilities efficiently.

✔ Ability to remain calm, adaptable, and performance-focused under pressure.


Responsibilities & Context

The Assistant Manager – Operations & Sales plays a vital role in managing the daily operations of Shayan Resort while driving sales and marketing initiatives. This position focuses on delivering exceptional guest experiences, ensuring smooth operational workflows, and achieving revenue targets through strategic planning and effective client relationship management.


✔ Key Responsibilities

✔ Supervise and manage day-to-day resort operations, including front office, housekeeping, food & beverage, and maintenance to ensure seamless service delivery.

✔ Maintain high standards of guest service, hygiene, safety, and overall cleanliness across all areas of the resort.

✔ Respond to guest inquiries, feedback, and complaints in a professional and timely manner to enhance customer satisfaction.

✔ Monitor inventory levels and operational supplies, coordinating with vendors to ensure uninterrupted availability of essential resources.

✔ Plan staff schedules and support team training, performance management, and skill development to improve service quality.

✔ Design and implement effective sales and marketing strategies to increase bookings, especially during weekends, holidays, and off-peak seasons.

✔ Build and maintain strong relationships with corporate clients, travel agencies, and online travel platforms (OTAs) to boost occupancy rates.

✔ Conduct market research and competitor analysis to identify industry trends, customer preferences, and new business opportunities.

✔ Plan, organize, and promote resort packages, events, and seasonal offers to attract diverse customer segments.

✔ Prepare detailed sales reports, forecasts, and performance insights and present them to senior management for strategic decision-making.


Compensation & Other Benefits
  • Salary Review: Half Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 1

Other Benefits


As per company policy


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Manikgonj

Company Information
Company Name: Shayan Resort

Address: Jamirta, Singair, Manikganj, Bangladesh


Business Type : Hotel/Restaurant

Website Link : www.shayanresort.com
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