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AFTAB IT LIMITED

Assistant Manager, System & Technical Support

Application Deadline: Apr 30, 2026
Summary
Published: Apr 06, 2026 Vacancy: 1 Gender: Male
Age: 25 years to 30 years Career Level: Experienced Professional , Mid Level Experience: 3 Year
Salary: Negotiable Location: Dhaka
Requirements

Education


  • Bachelor/Honors, Bachelor of Science (BSc), in Computer Science & Engineering

Experience


  • 3 Year

Additional Requirements

  • Age: 25–30 years
  • Gender: Male only
  • Technical Expertise: Strong knowledge of MikroTik routers, Cisco switches, OLT, ONU, and related networking devices
  • Routing & Protocols: Experience with routing protocols, static and dynamic routing (BGP), and solid understanding of TCP/IP, subnetting, and network protocols
  • Network Management: Proficiency in bandwidth management, PPPoE user administration, VLAN configuration, and management
  • Troubleshooting: Ability to diagnose and resolve real-time network issues efficiently
  • Skills: Strong problem-solving abilities and excellent communication skills
  • Network Security: Knowledge of network security practices and implementation of firewall rules 
 
 

Responsibilities & Context

Key Responsibilities

  • Monitor networks, servers, and systems 24/7 using NMS tools
  • Work with multiple upstream providers, NTTN, and Internet Exchange (IX) connections
  • Configure, manage, and maintain routers, switches, OLT, and ONU devices
  • Analyze network performance and resolve issues such as latency, packet loss, and downtime
  • Configure and troubleshoot BGP, VLAN, PPPoE, NAT, and other routing protocols
  • Provide technical support for NOC (Network Operations Center) operations
  • Manage and support backbone and distribution networks
  • Detect, troubleshoot, and escalate network or system-related issues
  • Handle incident management, ticketing systems, and follow-ups
  • Manage customer calls professionally and provide necessary support
  • Provide on-site (physical) technical assistance when required
  • Coordinate with field engineers and internal network teams
  • Maintain logs, reports, and daily operational updates
  • Ensure proper documentation of ISP network infrastructure 
 
 


Compensation & Other Benefits
  • Mobile bill
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


Provided according to company policy.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka

Read Before Apply

Apply Procedure

Hard Copy Submission

Interested candidates are requested to send their CV along with the following documents:

  • Passport-size photograph
  • National ID (NID) copy
  • All academic certificates
  • Experience certificates

Send to:
AFTAB IT LIMITED
Eastern Trade Center, 14th Floor
56 Purana Paltan Line
Dhaka-1000

Company Information
Company Name: AFTAB IT LIMITED

Address: Eastern Trade Center (14th Floor), 56 Purana Palton Line


Business Type : Information Technology (IT)

Website Link : aitlbd.com
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