Education

• Bachelor/Honors, Computer Engineering (CSE)

Experience

• 6 Year

Additional Requirements

• Network Performance Oversight: Continuously monitor network health, addressing connectivity, bandwidth, and security issues as they arise.
• Server Administration: Oversee the maintenance and management of university servers, including web, email, database, and virtual servers.
• Account and Access Management: Manage user accounts, permissions, and policies to provide secure access for faculty, staff, and students.
• Security Implementation: Establish and enforce data security protocols to safeguard against unauthorized access, breaches, and data leaks.
• Data Protection and Recovery: Regularly perform data backups and design recovery plans to ensure seamless operations in case of data loss or cyber threats.
• Patch and Update Management: Keep all systems, software, and applications up-to-date with the latest security patches and enhancements.
• Software Management: Install, update, troubleshoot, and manage licenses for applications, educational software, operating systems, and productivity tools.
• Hardware Maintenance and Upgrades: Perform necessary hardware upgrades and repairs to ensure systems remain current and operational.
• Asset and Inventory Management: Maintain accurate records of all IT assets, including computers, servers, networking hardware, and peripherals.
• Technical Assistance: Provide IT support to faculty, students, and staff for software, hardware, and connectivity issues.
• Technology Training: Conduct training sessions or create guides to help faculty and students navigate new technology systems and platforms.
• Help Desk Supervision: Oversee help desk operations to ensure prompt resolution of technical issues and manage support requests.
• System Modernization: Plan and execute system upgrades, aligning with the university’s tech roadmap and budget.
• Growth and Scalability Planning: Anticipate future IT needs, including network expansion, storage requirements, and server upgrades.
• Vendor Relations: Coordinate with vendors to acquire IT resources, negotiate contracts, and ensure timely service and equipment delivery.
• Policy Development: Create and enforce policies for the proper and ethical use of university IT resources.
• Legal and Regulatory Compliance: Ensure all systems comply with relevant laws and regulations, such as data privacy and educational standards.
• Documentation and Audit Support: Maintain thorough documentation of IT infrastructure, configurations, and policies for audits and future reference.
• Educational Support: Provide technical support for classrooms, labs, and lecture halls, managing multimedia equipment, projectors, and computer labs.
• Research Support: Assist research teams with technical resources, such as computing power, data storage, and specialized software installations.
• Additional Duties: Carry out other responsibilities as directed by university leadership.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Uttara