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Karnaphuli Group
Asst. Engineer - Service (Mahindra Tractor Division)
Application Deadline: Jan 12, 2025
Summary
Published: Nov 28, 2024 Vacancy: 3 Gender: Any
Age: 22 years to 28 years Career Level: Mid Level Experience: 3 Year to 5 Year
Salary: Negotiable Location: Anywhere in Bangladesh
Requirements

Education


  • Diploma in Automobile, Diploma in Mechanical

Experience


  • 3 Year to 5 Year

Responsibilities & Context

  • Work towards achieving the yearly targets as guided by the management.
  • Develop and implement a comprehensive yearly service delivery plan, including strategies, policies, procedures, and practices, to ensure effective after-sales service for tractor users.
  • Provide regular updates to the immediate supervisor on the latest developments and performance of the service section.
  • Design an optimized service plan to minimize costs while maximizing customer satisfaction and facilities within the assigned region.
  • Organize and conduct regular service camps, arrange FDFC (Field Demonstration and Feedback Collection), and submit reports to the immediate supervisor within the stipulated time.
  • Create and follow a detailed tour plan to visit customers, inspect mechanic activities, troubleshoot tractor issues, and offer appropriate solutions.
  • Develop and execute plans to enhance personnel productivity and conduct quarterly performance appraisals for individual team members.
  • Deliver customer service in alignment with the company’s commitments, ensuring satisfaction and maintaining brand reputation.


Compensation & Other Benefits
  • T/A
  • Mobile bill
  • Insurance
  • Salary Review: Yearly
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Anywhere in Bangladesh

Company Information
Company Name: Karnaphuli Group

Address: HR Bhaban , 26/1 Kakrail Road, Dhaka-1000


Business Type:

Information Technology (IT)

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