Requirements
Education
-
Masters, Master of Business Administration (MBA)
-
Masters
Additional Requirements
-
Age: 30 to 42 years.
-
Minimum 7 years of banking experience, including at least 3 years as Branch Operations Manager or GB in Charge.
-
Strong understanding of banking operations, regulatory compliance, AML/CFT, and CBS platforms.
-
Excellent leadership, communication, and problem-solving skills.
-
Ability to multitask and meet deadlines efficiently.
-
Proficiency in both Bengali and English (written and spoken).
-
Good computer literacy.
Responsibilities & Context
Citizens Bank PLC, a new-generation commercial bank with a vision to become one of the leading financial institutions in the country, offers a broad range of customer-friendly products and financial services. The Bank fosters unity among its people, driving continuous growth across all operations. We seek smart, competent candidates ready to face challenges and contribute to our success.
Job Level: Executive Officer – Assistant Vice President (EO-AVP)
Key Responsibilities
-
Oversee all branch operations, including cash management, transaction processing, and service delivery.
-
Demonstrate expertise in deposit mobilization.
-
Ensure strict adherence to banking regulations, internal policies, and audit requirements.
-
Monitor and uphold high standards of customer service, promptly resolving client issues.
-
Coordinate with Head Office for operational support and regulatory updates.
-
Prepare and submit accurate daily, monthly, and quarterly operational reports.
-
Implement risk management controls and enforce AML/KYC compliance.
-
Supervise vault, ATM, and teller operations, ensuring security and accountability.
-
Conduct regular reviews of operational processes to drive continuous improvement.
-
Train, mentor, and manage branch staff to maintain performance and discipline.
-
Facilitate smooth internal and external audits by ensuring proper documentation and compliance.
Compensation & Other Benefits
-
Salary Review: Half Yearly
-
Lunch Facilities: Partially subsidize
-
Festival Bonus: 1
Other Benefits
As per the Bank's policy.
Work Place
Work from Office
Employment Status
Type:
Full Time/Permanent
Job Location
Anywhere in Bangladesh
