Business Intelligence & Analytics Officer (JO to SEO)

• Gather, integrate, validate, and analyze business data from relevant Bank divisions while ensuring data accuracy, integrity, confidentiality, and compliance with data governance standards.
• Design, maintain, and automate dashboards, MIS reports, and interactive visualizations using relevant BI and analytics tools.
• Collaborate with business teams to understand their requirements and convert them into effective analytical solutions and reporting frameworks.
• Prepare regular and ad-hoc reports, dashboards, presentations, and regulatory reports as required.
• Track and evaluate key performance indicators (KPIs) and conduct trend, variance, root-cause, forecasting, predictive, and scenario analysis to support informed decision-making.
• Identify opportunities to enhance business performance, operational efficiency, strategic planning, budgeting, and management initiatives through data-driven insights.
• Maintain proper documentation of data sources, business rules, reporting methodologies, and dashboard structures to support governance, audits, and knowledge sharing.
• Continuously improve reporting and analytics processes by adopting emerging BI technologies, analytical techniques, and industry best practices.

Required Qualifications

• Bachelor’s degree in Computer Science, Statistics, Data Science, Business Analytics, Management Information Systems, Finance, Economics, Mathematics, Engineering, or a related field from a recognized university.
• 2–5 years of relevant experience in Business Intelligence, Business Analytics, Data Analytics, MIS, or a similar analytical position.
• Previous experience in the banking or financial services sector, along with knowledge of banking operations, products, and regulatory requirements, will be an added advantage.
• Professional certifications in Business Intelligence, Business/Data Analytics, Information Systems, Data Visualization, or related areas—such as Microsoft Power BI, Tableau, SQL, or Google Data Analytics—will be preferred.

Required Skills & Competencies

• Proficiency in Business Intelligence and data visualization tools, particularly Microsoft Power BI, Tableau, and Advanced MS Excel, including PivotTables, Power Query, advanced formulas, charts, and basic VBA/macros.
• Strong analytical, quantitative, and problem-solving skills, with the ability to interpret complex business, banking, and financial data and convert findings into actionable insights.
• Good understanding of data governance, data quality management, information security, and confidentiality when handling business and customer information.
• Excellent communication, presentation, and stakeholder management skills, with the ability to explain analytical insights clearly to both technical and non-technical audiences.
• Strong organizational and time-management abilities, professional integrity, and the capacity to handle multiple assignments while meeting deadlines and maintaining confidentiality.