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Bhuyain It
Call Center Executive
Application Deadline: Nov 13, 2024
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Summary
Published: Sep 29, 2024 Vacancy: 2 Gender: Any
Age: Not Specified Career Level: Entry Level Experience: Not Specified
Salary: Tk. 25000 - 35000 (Monthly) Location: Anywhere in Bangladesh
Requirements

Education


  • Bachelor/Honors

Experience


  • Freshers Can Also Apply! 🌟

Additional Requirements


  • English Requirements: Excellent English communication skills are required. Must be able to speak English fluently with clients
  • Experience: Previous experience in a call center or customer service role, preferably within the digital marketing or IT sector.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
  • Tech-Savvy: Comfortable using CRM systems and other digital tools, with a keen interest in staying updated on digital marketing trends.
  • Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to resolving client issues.
  • Team Player: Ability to work effectively in a team environment, collaborating with colleagues across different departments.
  • Sales -Must have sales experience over Phone or Zoom.
  • Direct-Response Messaging
  • Fluent in English, IELTS score is a plus

Responsibilities & Context

The Call Center Executive at Bhuyain IT Company serves as the pivotal first point of contact between our clients and our comprehensive suite of digital marketing services. This role is crucial in maintaining our reputation for exceptional customer service and fostering long-term client relationships. The ideal candidate is a proactive communicator, adept at understanding client needs, and enthusiastic about contributing to their success.

  • Client Engagement: Initiate and manage inbound and outbound calls, providing clients with detailed information about our digital marketing services.
  • Customer Support: Address client inquiries promptly and effectively, offering solutions and guidance on various digital marketing strategies and tools.
  • Relationship Building: Cultivate strong, ongoing relationships with clients by demonstrating genuine interest in their business needs and objectives
  • Data Management: Maintain accurate and up-to-date records of client interactions, feedback, and service requests in our CRM system.
  • Collaboration: Work closely with the sales, marketing, and technical teams to ensure seamless service delivery and resolve any client issues.
  • Feedback Loop: Gather and relay client feedback to the relevant departments to drive continuous improvement in our services and client satisfaction.
Unique Aspects of the Role:
  • Innovation-Driven Environment: At Bhuyain IT Company, we thrive on innovation. As a Call Center Executive, you will be at the forefront of introducing clients to the latest digital marketing trends and technologies.
  • Dynamic Work Culture: Join a team of passionate and forward-thinking professionals in a collaborative and inclusive work environment that celebrates creativity and initiative.
  • Client-Centric Approach: Our business model prioritizes client success. You will play a key role in ensuring our clients achieve their digital marketing goals, making a tangible impact on their business outcomes.
 


Compensation & Other Benefits

Work Place

Work from Home

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Anywhere in Bangladesh

Read Before Apply

Note: Training will be provided, however, you need to have some experience. Apply Now: https://bhuyainit.com/call-center-executive

Apply Now
Company Information
Company Name: Bhuyain It

Address: 384/3 TV Tower Road , Dhaka, Bangladesh


Business Type:

Bhuyain It is a digital marketing agency. We'll develop and implement your digital marketing plan. Promote your brand by using the appropriate social media platform and marketing channel. We have a team of professionals. We provide digital marketing services with the intention to increase sales. Our recommendations will fulfill all our aims.

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