| Published: | Oct 28, 2025 | Vacancy: | Not Specified | Gender: | No Preference |
| Age: | Not Specified | Career Level: | Entry Level | Experience: | 1 Year |
| Salary: | N/A | Location: | Dhaka, Panthapath |
Education
Experience
Additional Requirements
Excellent verbal and written communication skills with professional phone etiquette.
Strong computer proficiency, including MS Office (Word, Excel, Outlook), basic software applications, and CRM tools.
Ability to handle multiple calls and tasks efficiently.
Customer service-oriented with strong interpersonal skills.
Ability to understand client needs and provide appropriate solutions.
Sales and marketing skills, with the ability to promote products/services over the phone.
Attention to detail and high accuracy in data entry and record keeping.
Ability to work effectively in a team and independently.
Fresher can also apply; prior experience in customer service, sales, or marketing is an advantage but not required.
Skills
Smart Software Limited is seeking a dedicated and professional Call Center Executive to join our dynamic team. The ideal candidate will be adept at client communication, phone-based marketing, and data management while maintaining high standards of professionalism and accuracy.
Key Responsibilities:
Serve as the first point of contact for clients, handling inbound and outbound calls professionally.
Promote and market company products and services to existing and potential clients.
Accurately record client information, update databases, and maintain detailed call logs.
Address client inquiries, complaints, and feedback promptly, providing effective solutions.
Collaborate with sales and marketing teams to meet business targets and objectives.
Prepare reports on call activities, client interactions, and sales outcomes.
Continuously enhance product knowledge, communication skills, and customer service techniques.
Assist in administrative tasks and data entry as required.
Other Benefits
Supportive and professional work environment.
Opportunities for career growth and skill development.
Work from Office
Type: Full Time/Permanent
Dhaka, Panthapath
Address: 152/2/N Panthopath, Dhaka
Business Type : Information Technology (IT)
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