Citymead Realestate and Development Ltd. Logo

Citymead Realestate and Development Ltd.

Call Center Executive (Female Only)

Application Deadline: Nov 19, 2025
Summary
Published: Oct 05, 2025 Vacancy: 5 Gender: Female
Age: Not Specified Career Level: Mid Level Experience: 3 Year
Salary: Not Specified Location: Dhaka, Baridhara
Requirements

Education


  • Bachelor/Honors, Bachelor of Business Administration (BBA)
  • Masters, Master of Business Administration (MBA)
  • Bachelor/Honors

Experience


  • 3 Year

Additional Requirements

Gender: Female candidates only (in line with the specific requirements of this project).

Experience: Preferably 3 to 5 years of experience in call center, customer service, or telemarketing roles, ideally within real estate, banking, or sales sectors.

Communication Skills: Excellent verbal communication abilities in both English and Bengali, with a clear and pleasant tone.

Technical Skills: Proficient in MS Office applications (Word, Excel) and experienced in using CRM (Customer Relationship Management) software.

Personal Qualities: Highly organized, patient, empathetic, and strongly driven to meet sales targets and ensure customer satisfaction.


Responsibilities & Context

We are a fast-growing real estate and housing project developer looking for a motivated and articulate Female Call Center Executive to join our committed sales and customer relations team. This role plays a vital part in handling client inquiries, delivering detailed project information, and ensuring an excellent customer experience from the first point of contact.

Industry: Real Estate / Housing Development

Key Responsibilities:

  • Client Communication: Manage a high volume of inbound and outbound calls regarding current and upcoming housing projects.

  • Information Management: Provide accurate and thorough information about project features, pricing, payment options, and location advantages.

  • Lead Qualification: Evaluate potential sales leads and efficiently schedule appointments for the sales team and site visits for interested buyers.

  • Data Entry & CRM: Maintain precise records of all customer interactions, inquiries, and follow-ups in the company’s CRM system.

  • Customer Support: Professionally handle customer questions and concerns, escalating issues when required.

Shift Details:

  • Work on both day (8:00 AM - 8:00 PM) and night shifts (8:00 PM - 8:00 AM) on a roster basis.

  • Night shifts can be performed from home.


Compensation & Other Benefits
  • Mobile bill
  • Performance bonus
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


Compensation:
Competitive and negotiable salary based on experience and qualifications.

Benefits:

  • Two festival bonuses annually

  • Incentives in accordance with company policy

  • Mobile phone allowance

  • Performance-linked salary increments


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka, Baridhara

Read Before Apply

Only Female

Company Information
Company Name: Citymead Realestate and Development Ltd.

Address: Level 02, 03 & 05, House 103, Shaheed Suhrawardy Avenue, Block K, Baridhara Diplomatic Zone, Dhaka-1212


Business Type : Real Estate/Development

Website Link : citymeadgroup.com
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