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Tech Point BPO

Call Center Executive (International)

Application Deadline: Apr 30, 2026
Summary
Published: Apr 16, 2026 Vacancy: 10 Gender: No Preference
Age: 18 years to 30 years Career Level: Entry Level Experience: Fresh
Salary: Negotiable Location: Anywhere in Bangladesh
Requirements

Education


  • Higher Secondary
  • Bachelor/Honors

Experience


  • Fresh

Additional Requirements

Educational Requirements:

  • HSC / O Level / A Level / Bachelor’s (Honors) in any field
  • Academic qualifications are not a strict requirement—strong English communication skills and practical judgment are more important

Additional Requirements:

  • Age between 18 and 30 years
  • Prior experience in an international call center will be an advantage

Other Criteria:

  • Must be punctual and maintain regular attendance
  • Do not apply if you are not fluent in English
  • Experienced candidates are strongly encouraged to apply
  • Academic records are not a priority for Tech Point BPO if you have fluent and confident English skills
  • Fresh candidates are also welcome to apply, especially those with O Level, A Level, or strong spoken English proficiency

Responsibilities & Context

Position: International Call Center Executive
Job Type: Inbound

Working Hours:

  • 9:00 PM – 6:00 AM
  • 6:00 AM – 12:00 PM

Job Overview:
This role is for an international inbound call center, offering both night and day shifts. Applicants must have strong English-speaking skills—please do not apply if you are not confident in spoken English.

Location:
Dhaka (Mohammadpur)

Key Responsibilities:

  • Handle a high volume of incoming calls efficiently
  • No sales targets involved
  • Use provided communication scripts for various call scenarios
  • Respond to customer inquiries over the phone
  • Address and resolve customer complaints
  • Share accurate information about products and services
  • Process orders, applications, and required forms
  • Recognize urgent issues and escalate them when needed
  • Follow up with customers when necessary
  • Record all call details in line with standard operating procedures 
 


Compensation & Other Benefits
  • Salary Review: Half Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 1

Other Benefits


as per company policy

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Anywhere in Bangladesh

Company Information
Company Name: Tech Point BPO

Address: Ring Rd, Mohammadpur, Dhaka- 1207, Bangladesh


Business Type : Information Technology (IT)

Website Link : techpointbpo.com
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