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Digifea
Call Centre Project Manager
Application Deadline: Feb 01, 2025
Summary
Published: Dec 18, 2024 Vacancy: Not Specified Gender: Any
Age: Not Specified Career Level: Mid Level Experience: 2 Year
Salary: Tk. 30000 - 40000 (Monthly) Location: Mirpur
Requirements

Education


  • We prefer skill over education

Experience


  • 2 Year

Additional Requirements


  • Must be fluent in English (Must have excellent speaking and listening skills).
  • Identify call center issues and develop projects to address them.
  • Experience with Janitorial/Real Estate/Solar campaigns.
  • Must be experienced in a related field (Minimum 2 year)
  • Excellent team and project management skills.

Responsibilities & Context

Join Team DigiFea as a Call Center Project Manager [Night Shift] International Project! This position requires a minimum of 2 year of experience in an international call center environment.


  • Work night shifts from the office (9:00 PM – 6:00 AM).
  • Recruit, interview, hire, and train qualified call center representatives.
  • Set goals, conduct reviews, and provide feedback to improve staff performance.
  • Create a positive and productive work environment.
  • Identify and address barriers preventing agents from getting leads.


Compensation & Other Benefits
  • Weekly 2 holidays

Other Benefits


  • Fastest Growing Company: DigiFea is one of the fastest-growing companies in Bangladesh, offering ample opportunities for career advancement.
  • Friendly Environment: We foster a welcoming and collaborative work environment that encourages innovation and teamwork.
  • Professional Development: We provide numerous opportunities for professional growth and skill enhancement.
  • Attractive Benefits: Competitive salary packages, including performance bonuses and other incentives.
  • Attendance Bonus.
  • Dinner Allowance.
  • Transportation Allowance.
  • USA Federal Holiday.
  • Festival Bonus.
  • Advance Salary/Loan Facility
  • Receive a Yearly Profit Share of 24,000 BDT.
  • Salary Increment Every 10 Months.
  • Unlimited Tea/coffee During Office Hours.
  • Daily Snacks Will Be Provided.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Night Shift

Job Location

Mirpur

Company Information
Company Name: Digifea

Address: 622, Mizan Square (7th Floor), Begum Rokeya Ave, Kazipara, Mirpur 10, Dhaka 1216.


Business Type:

Information Technology (IT)

সতর্কীকরণ-বিজ্ঞপ্তি

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