Nitol-Niloy Group Logo
Nitol-Niloy Group
Call centre (Service)
Application Deadline: Nov 14, 2024
Job is expired
Summary
Published: Sep 30, 2024 Vacancy: 3 Gender: Any
Age: Not Specified Career Level: Entry Level Experience: Not Specified
Salary: Tk. 15000 (Monthly) Location: Dhaka
Requirements

Education


  • Bachelor/Honors, in any discipline

Experience


  • Freshers Can Also Apply! 🌟

Additional Requirements


The applicants should have experience in the following area(s):
Customer Care, Customer Relationship Management (CRM), Customer Service, Customer Support through Phone
Adequate knowledge in Ms Word, Ms Excel, Ms Power Point and Internet.
Fluent in English and Bangla.
 

Responsibilities & Context

NITS Service (Pvt.) Ltd. is hiring

  • Manage large amounts of inbound & outbound phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide a Technical solution to the client.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Assist the client to access the necessary software.
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies


Compensation & Other Benefits
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Read Before Apply

Apply Now: http://www.nndjobs.com/Home/JobDetails/40215

Job is expired
Company Information
Company Name: Nitol-Niloy Group

Address: Nitol Niloy Tower, 69, Nikunja, Khilkhet C/A, Dhaka-1229 Bangladesh


Business Type:

Others Industries

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