Surjer Hashi Network (SHN) Logo
Surjer Hashi Network (SHN)
Clinic Manager
Application Deadline: Oct 31, 2024
Summary
Published: Sep 16, 2024 Vacancy: 3 Gender: Any
Age: No Age Limit Career Level: Entry Level Experience: N/A
Salary: Negotiable Location: Abedin Tower, 6th Floor, 35 Banani C/A, Dhaka-1213, Bangladesh
Requirements

Education


  • Bachelor/Honors, Bachelor of Commerce (BCom), in Finance and Accounts

Experience


  • Freshers Can Also Apply! 🌟

Additional Requirements


  • Experience in private sector clinic management area will be highly preferred.
  • People from sales, marketing and business development backgrounds also may apply.
  • Understanding of health care service delivery and its related models in Bangladesh is highly expected.
  • Ability to work independently, making decisions with little or no supervisory input.
  • Have a strong sense of ownership and pro-activeness.
  • Proven track record in stakeholder management (specially GoB, Private & Public Health care administration, local support group etc.)
  • Proven track record of honesty, integrity, and transparency.
  • Knowledge of computer operations, MS Office, internet browsing, MS Teams, and cloud-based software like MS SharePoint.
  • Proficient in written and oral communication in English and Bangla.

Responsibilities & Context

The Clinic Manager will be responsible for SHN clinic operations to including quality of care, financial management and reporting, clinic maintenance, procurement of clinic supplies and drugs, staffing and human resource management, and community interaction. This is a contractual role based in different locations around the country.

  • Drives clinic's revenue growth and maintain service quality.
  • Ensure all aspects of clinic services are delivered in a client-centered manner providing the highest quality health care service possible, as directed by the SHN and Government of Bangladesh (GoB) guidelines.
  • Manages all clinic staff including talent management, recruitment, staffing, performance management, staff development and recognition ensuring full compliance with SHN human resource policies.
  • Works with the SHN procurement team to procure drugs, medical supplies, commodities, office equipment, computers, and other supplies.
  • Works to ensure that clinic service statistics and financial performance are reported to SHN are accurate and submitted in a timely fashion.
  • Works with Clinical services team to identify new populations to serve as well as identifying and introducing new products and services that will further SHN goal to increase access to health service and products to all Bangladeshis.
  • Develops and implements customer acquisition strategies and ensures that service contact targets are met.
  • Ensures that cost recovery targets are achieved and clinic readiness for existing and future services.
  • Ensures that all administrative activities at the clinic level are coordinated with the SHN Regional Office and carried out effectively and efficiently.
  • Liaises with HQ Finance team to prepare a budget for the clinic that will allow a high level of client care.
  • Coordinates with district and division level stakeholders including but not limited to GoB actors as well as private sector entities and NGOs.
  • Works with Community Service Providers (CSPs) to ensure that they are functioning correctly to ensure quality services.
  • Takes the lead in managing, reporting, and helping to investigate any adverse events that occur in the clinic.
  • A proven professional track record of integrity, honesty and transparency is essential.
  • Carry out any other duties as and when assigned by the supervisor.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Anywhere in Bangladesh

Read Before Apply

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment, or sexual orientation. Only shortlisted candidates will be called for an interview.

Company Information
Company Name: Surjer Hashi Network (SHN)

Address: Abedin Tower, 6th Floor, 35 Banani C/A, Dhaka-1213, Bangladesh


Business Type:

Surjer Hashi Network (SHN) has been operating a large number of clinics all over the country providing health and family planning services primarily to the low-income group and the ultra-poor people. The network’s mission is to deliver high quality and affordable health services to all. SHN is providing maternal and child healthcare primarily to the poor, the poorest of the poor (PoP) and the lower-middle income groups, who cannot afford quality health services from the private healthcare facilities. The network aims to continue bridging this gap.

Initiated in 1997 and funded by USAID, Surjer Hashi Clinics continued to serve the poor for about two decades through several NGOs, who managed the clinics until 2018. The clinics were later consolidated and registered as Surjer Hashi Network in 2018 as a not-for-profit company with a vision to provide health services to all Bangladeshis. The organization has an explicit mandate of achieving a double bottom line i.e. health impact by providing quality health services to the low-middle income group and meeting financial sustainability goals.

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