Ignite BPO Logo
Ignite BPO
Customer Relationship Officers
Application Deadline: Nov 10, 2024
Summary
Published: Sep 26, 2024 Vacancy: 25 Gender: Any
Age: Not Specified Career Level: Entry Level Experience: Less Than 1 Year
Salary: Negotiable Location: Dhaka, Mirpur
Requirements

Experience


  • Less Than 1 Year , Freshers Can Also Apply! 🌟

Additional Requirements


*This Job is all about communication skills patience & dedication.
*Educational background doesn't really matter as long as you speak GOOD ENGLISH.
*6 months experience required in an international call center

Responsibilities & Context

*Manage large amounts of inbound and outbound calls in a timely manner.
*Follow communication "scripts" when handling different topics.
*Identify customers' needs, clarify information, research every issue and provide solutions.
*Build sustainable relationships and engage customers by taking the extra mile.
*Meet personal/team qualitative and quantitative targets.
*Strong phone and verbal communication skills, along with active listening.
*Familiarity with CRM systems and practices.
*Ability to multi-task, set priorities and manage time effectively.



Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Mirpur

Read Before Apply

*DON'T APPLY IF YOU CAN NOT SPEAK ENGLISH FLUENTLY *Office Hours: Monday - Friday | 8:00PM to 5:00AM (NIGHT SHIFT) Apply Now send your CV at [email protected]

Company Information
Company Name: Ignite BPO

Address: Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State, Mirpur, Dhaka-1216


Business Type:

Ignite Tech Solutions is one of the largest BPO companies in Bangladesh. Unlike other BPO companies in Bangladesh, We offer a suite of services from customer support to back-office processing. With years of industry-leading expertise, our commitment to operational excellence and innovation has supported businesses around the world in enhancing efficiency and driving growth. Ignite Tech Solutions has equipped with modern facilities, ensuring seamless operations 24/7. We have a team of over 100 professionals from varied backgrounds, bringing in a wealth of knowledge and expertise. Over the years, Ignite Tech Solutions has catered to various industries, including Healthcare, Banking & Finance, Telecom, Retail, E-commerce, and Travel & Hospitality. Ensuring we prioritize our client's needs and deliver exceptional value also upholding the highest standards of ethics and honesty in all our dealings. We are continuously evolving and implementing the latest technologies and methodologies.

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