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LUXOTIX EYEWEAR LIMITED
Customer Service Executive
Application Deadline: Jan 05, 2025
Summary
Published: Nov 21, 2024 Vacancy: Not Specified Gender: Any
Age: 20 years to 30 years Career Level: Entry Level Experience: Not Specified
Salary: Tk. 15000 - 18000 (Monthly) Location: Dhaka
Requirements

Education


  • Bachelor/Honors, or minimum HSC or A level

Experience


  • Freshers Can Also Apply! 🌟

Additional Requirements


  • Fluent in formal communication (Both in English & Bangla)
  • Basic computer literacy is a Must.
  • Previous experience, especially in the e-commerce industry is highly preferred
  • Good command over Microsoft Word & Excel
  • Experience in Grievance Redressal System (GRS)

Responsibilities & Context

  • Provides product & service information to the customer
  • Promptly replies to customer feedback and initiates the process of customers issues (if arise)
  • Maintains social media and web handles through phone & chat program in a timely manner
  • Collect and updates customer data with daily order sheets
  • Understands customer needs & recommends potential products or services to the management
  • Data entry and website management.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Festival Bonus: 2

Other Benefits


As per company policy.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Read Before Apply

Working Time: 9 hours a day (roaster basis Weekly 54 hours) ; JOB LOCATION: Aperion S. Nahar, 6th Floor, Ka-28/1, Progati Sarani Rd, Dhaka, 1229

Company Information
Company Name: LUXOTIX EYEWEAR LIMITED

Address: M/1, Nurjahan Road, Mohammadpur, Dhaka-1207


Business Type:

E-Commerce/ F-Commerce

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