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Bongo Holiday

Customer Service Executive(Marketing Department)

Application Deadline: May 13, 2026
Summary
Published: Apr 16, 2026 Vacancy: 6 Gender: No Preference
Age: 18 years to 45 years Career Level: Entry Level , Mid Level Experience: 1 Year
Salary: Negotiable Location: Dhaka, Dhanmondi
Requirements

Education


  • Higher Secondary
  • Bachelor/Honors, Bachelor of Business Administration (BBA)
  • Bachelor/Honors, Bachelor of Science (BSc)
  • Bachelor/Honors, Bachelor of Arts (BA)
  • Masters, Master of Business Administration (MBA)

Experience


  • 1 Year

Additional Requirements

Education
Candidates may have completed HSC, BBA, BSc, BA, or MBA.

Experience
Applicants should have 1 to 5 years of experience in relevant sectors such as beauty salons/spas, buying houses, real estate/developers, direct selling or marketing service companies, e-commerce startups, healthcare or lifestyle products, pharmaceutical companies, tour operations, travel agencies, or web media/blogging. Fresh graduates are also welcome to apply.

Additional Requirements
Applicants should be between 18 and 45 years old, with a presentable appearance and a clear, confident speaking voice.

Strong communication, negotiation, and presentation skills are essential. The ability to work independently and perform well under pressure is also required.

Candidates must have good computer skills, including proficiency in MS Office and email communication. Fluency in both Bangla and English is necessary, along with a willingness to travel frequently for client meetings and office visits.

Being well-mannered is important, which includes showing politeness, respect, and consideration toward others, as well as demonstrating social awareness, kindness, and professionalism in daily interactions.

Training & Salary Structure
During the first 10 working days, the company will provide product training without salary. From the 11th day onward, salary will begin.

In the first month (30 days) as a trainee, candidates will receive transport allowance and lunch expenses (monthly basic of BDT 7,500), along with sales incentives and target bonuses.

From the second month, the basic salary will be BDT 10,000 plus incentives and bonuses. In the third month, it will increase to BDT 13,000, and from the fourth month, BDT 20,000, along with incentives and bonuses.

After one year, the basic salary will rise to BDT 25,000, with additional incentives and bonuses. Furthermore, the basic salary will increase annually by 10% to 15%.

 

Responsibilities & Context

Handle both inbound and outbound phone calls while ensuring daily follow-ups with targeted customers.

Regularly gather leads from Google, social media platforms, and other relevant sources.

Analyze sales patterns and trends to support informed decision-making and effective implementation strategies, while keeping track of market conditions, innovations, and opportunities.

Identify customer needs and build strong relationships with potential clients.

Promote and effectively communicate visa processing services to clients.

Actively engage with clients through calls and visits, including outreach in commercial areas for business development.

Meet monthly and annual sales targets consistently.

Prepare and deliver quotations, proposals, and detailed sales reports.

Monitor market trends, competitor activities, customer feedback, and updates related to embassy requirements.

Ensure excellent after-sales service and maintain long-term customer relationships.

Collaborate closely with the sales team to ensure timely service delivery and overall client satisfaction.

Provide regular updates, forecasts, and reports to the Sales Manager or management team.

 


Compensation & Other Benefits
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


as per company policy

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka, Dhanmondi

Company Information
Company Name: Bongo Holiday

Address: Dhaka(panthapath)


Business Type : Logistics/ Transportation

Website Link :
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