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Genex Infosys Limited
Customer Service Officer (CTG)
Application Deadline: Nov 10, 2024
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Summary
Published: Sep 26, 2024 Vacancy: 20 Gender: Any
Age: 18 years to 30 years Career Level: Mid Level Experience: Not Specified
Salary: Negotiable Location: Chittagong
Requirements

Education


  • Higher Secondary

Experience


  • Freshers Can Also Apply! 🌟

Additional Requirements


N\A

Skills



Responsibilities & Context

  • Answering incoming calls from customers and ensuring instant customer satisfaction
  • Respond to customer inquiries
  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
  • Troubleshoot/ helping to resolve customer service problems
  • Provide general information
  • Maintaining a high standard of call quality as per the requirement of the organization.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Chittagong

Read Before Apply

vacancy:200

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Company Information
Company Name: Genex Infosys Limited

Address: Nitol Niloy Tower (Level 8), Nikunja C/A, Airport Road, Dhaka-1229


Business Type:

Genex began its journey in Dhaka, back in 2012 and within this short span of time has become the largest Business Process Management & IT Services company in Bangladesh, later they diversified itself into various fields in the ICT sector. In 2019, Genex became the first publicly listed company in the country’s ITeS sector. From 2 to 4000+ employees, Genex expanded its operations in APAC region, managing over 170 million customer interactions a year. An ISO Certified company which follows global standards of information security, best practices and intellectual confidentiality.
Genex strives for excellence through continuous transformation of business scopes for our clients which ensures significant value addition to our customer’s business. A smart innovator in BPM and IT Services industry; trusted by Global Brands.

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