Eastern Bank PLC. Logo

Eastern Bank PLC.

Customer Service Officer (Teller)

Application Deadline: Feb 14, 2026
Summary
Published: Feb 05, 2026 Vacancy: Not Specified Gender: No Preference
Age: Not Specified Career Level: Mid Level Experience: 2 Year
Salary: Tk. 36000 - 45000 (Monthly) Location: Anywhere in Bangladesh
Requirements

Education


  • Bachelor/Honors

Experience


  • 2 Year

Additional Requirements

  • 1 to 2 years of experience in a similar role at a reputable bank (optional).

  • Flexibility to work at any location within Bangladesh.

  • Strong communication skills and the ability to work independently.

  • Eagerness to quickly and thoroughly learn about products and services.

  • Positive attitude and commitment to comply with Bangladesh Bank policies, AML regulations, and money laundering prevention directives.

 

Responsibilities & Context

  • Handle cash receipts and payments accurately at the cash counter, ensuring correct denominations.

  • Enter cash transactions promptly and correctly into the core banking system.

  • Follow note sorting procedures, AML policies, and regulatory guidelines.

  • Support cash and vault management, including balancing cash tills, sorting notes, and verifying reports.

  • Achieve the bank’s financial targets for deposits, loans, cards, and new accounts.

  • Manage ATM operations, including cash loading, unloading, and reconciliation.

  • Hold the vault key in the absence of the Cash In-Charge.

  • Provide excellent customer service in the cash area to ensure customer satisfaction.

  • Maintain sufficient stock of forms and brochures in the cash area.

  • Display accurate fake note warnings and updated deposit and exchange rate information.

  • Manage queues, ensure security, and keep the cash area clean and organized.

  • Maintain strict confidentiality of customer and bank information.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 3

Other Benefits


  • During the probation period (minimum 6 months), the monthly gross salary will be BDT 36,000.

  • Upon successful completion of the probation period, the monthly salary will be increased to BDT 45,000.

  • Additional benefits will be provided in accordance with EBL’s People Management Policy.


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Anywhere in Bangladesh

Read Before Apply

Apply on : https://ebl.bdjobs.com/JobDetailNew.asp?W1oVq=HHII

Company Information
Company Name: Eastern Bank PLC.

Address: 100 Gulshan Avenue, Dhaka-1212 Bangladesh


Business Type : Bank/Non-Bank Fin. Institution

Website Link : ebl.com.bd
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