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Sales Manager Pvt. Ltd
Customer Service Representative
Application Deadline: Nov 14, 2024
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Summary
Published: Sep 30, 2024 Vacancy: 2 Gender: Any
Age: Not Specified Career Level: Entry Level Experience: Not Specified
Salary: Tk. 20000 - 25000 (Monthly) Location: Dhaka, Panthapath
Requirements

Education


  • Bachelor/Honors, Bachelor of Business Administration (BBA)

Experience


  • Freshers Can Also Apply! 🌟

Additional Requirements


  • Fluency in English is essential for this role.
  • Excellent communication skills and a customer-centric mindset.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Previous experience in customer service or a related field is preferred but not required.
  • Bachelor’s degree in Marketing, English or similar field of study.

Responsibilities & Context

  • Responding promptly and efficiently to customer inquiries via phone, email, and live chat.
  • Providing product information, resolving issues, helping with online applications and ensuring customer satisfaction.
  • Collaborating with Sales & Operation Team to improve processes and enhance the overall customer experience.
  • Handling customer complaints and resolve them by working with required teams.
  • Accurately document all customer interactions and transactions in the company’s CRM system or database.
  • Follow up with customers to ensure satisfaction with products or services, gather feedback, and address any remaining concerns or questions.



Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Panthapath

Read Before Apply

Working hours: 5 AM to 2 PM To apply, please send your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role to [email protected]

Apply Now
Company Information
Company Name: Sales Manager Pvt. Ltd

Address: 152/3B -Firoz Tower, Panthapath, 1205 Dhaka Bangladesh


Business Type:

This is the place where innovation meets collaboration to drive your business forward. Our dynamic marketing team seamlessly combines the power of paid marketing, branding, and SEO strategies to generate high-quality leads and boost revenue for your company.

At our core, we believe in the synergy between Digital Marketing and Telesales. Unlike typical cold calling companies, we operate as a cohesive unit, leveraging the strengths of both digital marketers and telesales professionals to deliver exceptional results for our clients.

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152/2/N Panthopath, Dhaka
01894974038
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