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Career Paths Dhaka
Customer Service Representative/Customer Communication Specialist
Application Deadline: Nov 16, 2024
Summary
Published: Oct 02, 2024 Vacancy: 10 Gender: Any
Age: 18 years to 35 years Career Level: Mid Level Experience: 1 Year
Salary: Negotiable Location: Dhaka, Banani, Mohakhali
Requirements

Education


  • Masters

Experience


  • 1 Year

Additional Requirements


  • O levels/HSC to Master's Degree So-called "Academic Degree" is not mandatory, but knowledge, skill and work spirit will be the key to being selected.
  • Relevant experience will be prioritized. Affluent in English. A good IELTS Score is preferable. Skills Required: Client Communication, Client Management, Education Research, Report Writing and Computer skills.

Responsibilities & Context

  • Ensure exceptional customer experiences Handle inquiries and resolve issues promptly. Communicate effectively to meet customer needs. Thrive in a fast-paced environment. Contribute to a customer-centric approach. Uphold service standards. Foster positive client relationships.

  • Greet and register students arriving at the office. Research and stay informed about our products and services. Submit applications on behalf of clients. Be presentable. Must be skilled in Excel. Must have expertise in CRM software. Ensure prompt and effective communication with clients. Address client inquiries and provide comprehensive information. Maintain detailed records of client interactions and transactions. Handle and resolve client complaints or concerns. Demonstrate strong interpersonal and communication skills. Ensure efficient and effective interactions with people. Uphold a high standard of customer service. Contribute to a positive and welcoming office environment.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Banani, Mohakhali

Company Information
Company Name: Career Paths Dhaka

Address: 102 Park Rd, New DOHS, Mohakhali, Dhaka - 1206, Bangladesh


Business Type:

Established in 2007, Career Paths has been dedicated to guiding Bangladeshi students towards obtaining advanced degrees from esteemed foreign universities. Our commitment and endeavors are encapsulated in our company`s name. In essence, Career Paths serves as a mentor, illuminating the most fitting trajectory for individuals to construct an exceptional career.
Distinguishing ourselves, we refrain from self-proclaimed titles of being the `best` student consultancy firm in Bangladesh. Instead, we position ourselves as the most trusted education consultant in Bangladesh, specializing in career counseling and facilitating student visa processes for the UK, USA, Canada, Australia, Sweden, Finland, and Malaysia.
Our organizational structure comprises distinct departments staffed with proficient individuals, contributing to our elevated success rate in comparison to other student consultancy firms in Bangladesh.

সতর্কীকরণ-বিজ্ঞপ্তি

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