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Career Paths Dhaka
Customer Service Representative/Customer Communication Specialist
Application Deadline: Nov 16, 2024
Job is expired
Summary
Published: Oct 02, 2024 Vacancy: 10 Gender: Any
Age: 18 years to 35 years Career Level: Mid Level Experience: 1 Year
Salary: Negotiable Location: Dhaka, Banani, Mohakhali
Requirements

Education


  • Masters

Experience


  • 1 Year

Additional Requirements


  • O levels/HSC to Master's Degree So-called "Academic Degree" is not mandatory, but knowledge, skill and work spirit will be the key to being selected.
  • Relevant experience will be prioritized. Affluent in English. A good IELTS Score is preferable. Skills Required: Client Communication, Client Management, Education Research, Report Writing and Computer skills.

Responsibilities & Context

  • Ensure exceptional customer experiences Handle inquiries and resolve issues promptly. Communicate effectively to meet customer needs. Thrive in a fast-paced environment. Contribute to a customer-centric approach. Uphold service standards. Foster positive client relationships.

  • Greet and register students arriving at the office. Research and stay informed about our products and services. Submit applications on behalf of clients. Be presentable. Must be skilled in Excel. Must have expertise in CRM software. Ensure prompt and effective communication with clients. Address client inquiries and provide comprehensive information. Maintain detailed records of client interactions and transactions. Handle and resolve client complaints or concerns. Demonstrate strong interpersonal and communication skills. Ensure efficient and effective interactions with people. Uphold a high standard of customer service. Contribute to a positive and welcoming office environment.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Festival Bonus: 2

Other Benefits


  • Performance bonus as per company rules. Festival Bonus: (As per company policy)


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Banani, Mohakhali

Job is expired
Company Information
Company Name: Career Paths Dhaka

Address: 102 Park Rd, New DOHS, Mohakhali, Dhaka - 1206, Bangladesh


Business Type:

Airline/ Travel/ Tourism

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