| Published: | Sep 01, 2024 | Vacancy: | 1 | Gender: | Any |
| Age: | No Age Limit | Career Level: | Entry Level | Experience: | 1 Year |
| Salary: | Tk. 12000 - 15000 (Monthly) | Location: | 348/P (6th floor), 60ft Road (opposite of Paka Masjid), Mirpur-2, Dhaka, Bangladesh |
Education
Experience
Additional Requirements
Customer Assistance: Handle incoming customer inquiries, resolve issues, answer product-related questions, and provide information on our services and policies.
Order Support: Assist customers with order placement, tracking, cancellations, and returns, ensuring a seamless shopping experience.
Problem Resolution: Identify and address customer concerns, complaints, and issues with professionalism, empathy, and efficiency.
Product Knowledge: Maintain a deep understanding of our product range, promotions, and updates to guide customers effectively.
Communication: Communicate clearly and effectively through phone, email, and chat channels to provide the best possible customer experience.
Data Entry: Accurately document customer interactions and resolutions in our CRM system for future reference and analysis.
Team Collaboration: Collaborate with various departments, including sales, inventory, and logistics, to ensure seamless order processing and delivery.
Work from Office
Type: Full Time/Permanent
Shift: Day Shift
Mirpur
Address: 348/P (6th floor), 60ft Road (opposite of Paka Masjid), Mirpur-2, Dhaka, Bangladesh
Business Type:
Within the very short period of time , Shoppers became one of the rapid growing online shop in Bangladesh and successfully coping up us the customer trust. Our aim is to deliver the best quality product with reasonable price to earn the maximum level of customer satisfaction as we believe this is the best way to grow. High level of customer support is always been at the top priority and this is how we are keep building the strong community. This is not the end as we know we have to long way to go and with out your support it cannot be possible.
এই চাকরির বিজ্ঞাপনে প্রদত্ত তথ্যের ভিত্তিতে যদি বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ দাবি করে, অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য প্রদান করে, তবে অনুগ্রহ করে অবিলম্বে আমাদেরকে জানান অথবা সংশ্লিষ্ট জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য BDJobs Live কাউকে কোন ব্যক্তিগত বা প্রতিষ্ঠানকে অর্থ প্রদান করতে উৎসাহিত করে না। কোন ধরনের অর্থ লেনদেনের দায় BDJobs Live বহন করবে না।
