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MedEasy Healthcare Limited
Customer Support Executive
Application Deadline: Nov 24, 2024
Apply Now
Summary
Published: Oct 10, 2024 Vacancy: 2 Gender: Any
Age: Not Specified Career Level: Entry Level Experience: Not Specified
Salary: Negotiable Location: Dhaka
Requirements

Education


  • Bachelor/Honors

Experience


  • Freshers Can Also Apply! 🌟

Additional Requirements


  • Bachelor's degree in any field.
  • Proven experience in customer support or service.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Analytical mindset with the ability to use data to drive decisions.
  • Familiarity with online pharmacy operations is a plus.

Responsibilities & Context

As the Customer Support Executive at MedEasy Healthcare Limited, you will play a crucial role in ensuring an exceptional customer experience. You will oversee daily day-to-day operations, resolve escalated issues, and implement strategies to enhance customer satisfaction.

  • Foster a positive and collaborative work environment.
  • Develop and maintain clear and effective communication channels with customers.
  • Handle escalated customer issues and provide timely and effective resolutions.
  • Conduct regular reviews of customer support interactions for continuous improvement.
  • Continuously assess and improve customer support processes to enhance efficiency. • Collect and analyze customer feedback to identify trends and areas for improvement.
  • Implement strategies to enhance customer satisfaction based on feedback insights.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Lunch Facilities: Full subsidize
  • Festival Bonus: 2

Other Benefits


  • Sick Leave
  • Employee Discounts
  • Modern Work Environment
  • Recognition and Rewards

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Apply Now
Company Information
Company Name: MedEasy Healthcare Limited

Address: Level: 3, Road: 14, Block: C 180/6, Abdullah Park, 23/C Banasree Main Rd, Dhaka-1219


Business Type:

Hospital/ Diagnostic Centre

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