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Digifea
Customer Support Executive
Application Deadline: Sep 30, 2024
Summary
Published: Aug 21, 2024 Vacancy: 2 Gender: Any
Age: 20 years to 35 years Career Level: Expert Level Experience: 1 Year
Salary: Tk. 22000 - 30000 (Monthly) Location: 622, Mizan Square (7th Floor), Begum Rokeya Ave, Kazipara, Mirpur 10, Dhaka 1216.
Requirements

Education


  • Bachelor/Honors, in any subjects

Experience


  • 1 Year

Additional Requirements


  • Must be fluent in English (Must have excellent speaking and listening skills).
  •  Basic Knowledge of Search Engine Optimization (SEO).

Responsibilities & Context

Responsibilities Work night shifts from the office (9:00 PM – 6:00 AM). Must have excellent speaking and listening skills in English. Either prior experience as a client service representative or in providing international customer support. Active listening and strong phone contact managing abilities. Working knowledge of CRM procedures and systems. Call international clients on both incoming and outgoing calls. To satisfy customers, determine and evaluate their needs. To answer consumer questions, one must possess a thorough understanding of the company’s goods and services. Handle client concerns, offer suitable solutions and alternatives within the allotted period, and then follow up to make sure the issue has been resolved.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Night Shift

Job Location

Dhaka

Company Information
Company Name: Digifea

Address: 622, Mizan Square (7th Floor), Begum Rokeya Ave, Kazipara, Mirpur 10, Dhaka 1216.


Business Type:

DigiFea is a global outsourcing firm that provides a wide array of affordable outsourcing services worldwide. We were founded in 2011 with the aim to provide cost-effective back-end services and outsourcing solutions to any businesses.

সতর্কীকরণ-বিজ্ঞপ্তি

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