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Mariners Group
Customer Support Officer (Female)
Application Deadline: Nov 07, 2024
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Summary
Published: Sep 23, 2024 Vacancy: 2 Gender: Female
Age: 18 years to 35 years Career Level: Entry Level Experience: Fresh
Salary: Tk. 15000 - 25000 (Monthly) Location: Dhaka, Rampura
Requirements

Education


  • Bachelor/Honors

Experience


  • Fresh , Freshers Can Also Apply! 🌟

Additional Requirements


  • Proficiency in English, both written and spoken.
  • Exceptional communication and interpersonal skills.
  • Proven ability to attract and engage customers through phone calls and social media.
  • Strong skills in marketing and sales.
  • Ability to handle multiple tasks and prioritize effectively.
  • Polite, patient and able to handle customer queries with professionalism.
  • Minimum of 2 years of experience in a customer support or similar role.

Skills



Responsibilities & Context

  • Greet and welcome visitors and clients with a positive and professional attitude.
  • Manage all incoming calls, emails, and inquiries, and direct them to the appropriate departments or individuals.
  • Provide accurate information regarding the company’s services and address client queries efficiently.
  • Maintain a clean, organized, and presentable reception area.
  • Handle appointment scheduling and coordinate meetings, ensuring that the reception area operates smoothly.
  • Assist in the management of office supplies, ensuring the reception area is well-stocked.
  • Manage the flow of correspondence, distributing incoming mail and processing outgoing mail.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Rampura

Apply Now
Company Information
Company Name: Mariners Group

Address: 219,Outer Circular Road,Boro Mogbazar,Dhaka,Ramna


Business Type:

Founded under the Companies Act XVIII of 1994, Mariners Group BD embarked on its journey in 2020 with the launch of “Mariners Food & Agro Limited.” Our inception was driven by a singular goal: to provide safe, nutritious food and agro-based products to the people of Bangladesh and beyond. Over the years, we have expanded our horizons, integrating export-import, manufacturing, and e-commerce into our portfolio. Our commitment to quality and excellence has made us a trusted name in the FMCG sector. But our journey is more than just about business; it’s about strengthening commercial ties and fostering growth within the mariner community. Join us as we navigate towards a future of prosperity, anchored by our dedication to innovation and collaboration.

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