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Smart Software Limited
Data Entry Operator
Application Deadline: Sep 30, 2024
Summary
Published: Aug 21, 2024 Vacancy: 5 Gender: Any
Age: 18 years to 30 years Career Level: Entry Level Experience: Fresh
Salary: Tk. 12000 - 15000 (Monthly) Location: Dhaka
Requirements

Experience


  • Fresh

Additional Requirements


  • The applicants should have experience in the following area(s): Data Entry Operator.

  • The applicants should have experience in the following business area(s): Data Entry Operator, Customer Support Executive, Call Center, and Computer Operator.

  • Communication skills that allows to inform, help and advice customers clearly and to liaise effectively with other professionals.

  • Listening skills, to understand exactly what customers require.

  • Problem handling/solving skills.

  • Motivational skills and an ability to supervise and lead a team of customer service assistants.

  • Creative thinking, to be able to come up with new ideas to improve customer service standards.

  • Ability to work well under pressure.

  • Organizational and planning skills to develop customer service policies.

  • Good personal presentation, especially when working with customers face-to-face.

  • A commitment to improve customer service skills on an ongoing basis.

  • Should have excellent knowledge on Client Services, Customer Care, Computer Operator, Customer Support, organizational culture, people management & computer literacy.


Responsibilities & Context

Data Entry Operator make sure that the needs of their customers are being satisfied. Her aim is to provide excellent Data Entry Operator and to promote this idea throughout the organization.

Job Responsibilities

  • Providing help and advice to customers using organization's products or services.

  • Communicating courteously with clients by telephone, WhatsApp, Messenger SMS.

  • Investigating and solving customer's problems.

  • Handling client complaints or any major incidents.

  • Perform any other duties as assigned by the Senior Management.


Compensation & Other Benefits
  • Salary Review: Half Yearly
  • Lunch Facilities: Full subsidize
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Read Before Apply

Read Before Apply

Job is expired
Company Information
Company Name: Smart Software Limited

Address: 152/2/N Panthopath, Dhaka


Business Type:

Smart Software Ltd. is a technology company dedicated to providing a wide range of software solutions to businesses across various industries. Their primary focus is on developing innovative and efficient software that enhances business operations, improves customer relations, and streamlines processes.

Key Services Offered by Smart Software Ltd.

  1. Customer Relationship Management (CRM) Systems:

    • Tailored CRM solutions to manage and analyze customer interactions and data throughout the customer lifecycle.
    • Tools to improve business relationships, assist in customer retention, and drive sales growth.
  2. Enterprise Resource Planning (ERP) Software:

    • Comprehensive ERP systems that integrate core business processes, including finance, HR, manufacturing, supply chain, services, procurement, and others.
    • Modules for account finance, product and inventory management, procurement, and product distribution to branches and shops.
  3. Custom Software Development:

    • Bespoke software solutions tailored to meet the unique needs of businesses.
    • Involves the development of applications and systems that support specific business processes.
  4. E-commerce Solutions:

    • Development of e-commerce platforms for businesses to sell products and services online.
    • Includes features such as shopping carts, payment gateways, inventory management, and customer support.
  5. Mobile and Web Applications:

    • Development of mobile and web applications to enhance accessibility and user engagement.
    • Includes apps for various purposes like business operations, customer engagement, and more.

Industry Focus

Smart Software Ltd. serves a diverse range of industries, including retail, manufacturing, finance, healthcare, and more. They aim to provide scalable and flexible software solutions that can adapt to the changing needs of businesses.

Mission and Vision

  • Mission: To deliver high-quality, innovative software solutions that drive business success and foster growth.
  • Vision: To be a leading provider of software solutions, recognized for excellence in service, innovation, and customer satisfaction.

Projects and Achievements

Smart Software Ltd. has worked on numerous projects, delivering robust software solutions that have significantly improved the efficiency and productivity of their clients. Their expertise in developing CRM and ERP systems has made them a trusted partner for businesses looking to enhance their operations through technology.

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