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Smart Software Limited
Data Entry Operator
Application Deadline: Sep 30, 2024
Job is expired
Summary
Published: Aug 21, 2024 Vacancy: 5 Gender: Any
Age: 18 years to 30 years Career Level: Entry Level Experience: Fresh
Salary: Tk. 12000 - 15000 (Monthly) Location: Dhaka
Requirements

Education


Experience


  • Fresh

Additional Requirements


  • The applicants should have experience in the following area(s): Data Entry Operator.

  • The applicants should have experience in the following business area(s): Data Entry Operator, Customer Support Executive, Call Center, and Computer Operator.

  • Communication skills that allows to inform, help and advice customers clearly and to liaise effectively with other professionals.

  • Listening skills, to understand exactly what customers require.

  • Problem handling/solving skills.

  • Motivational skills and an ability to supervise and lead a team of customer service assistants.

  • Creative thinking, to be able to come up with new ideas to improve customer service standards.

  • Ability to work well under pressure.

  • Organizational and planning skills to develop customer service policies.

  • Good personal presentation, especially when working with customers face-to-face.

  • A commitment to improve customer service skills on an ongoing basis.

  • Should have excellent knowledge on Client Services, Customer Care, Computer Operator, Customer Support, organizational culture, people management & computer literacy.


Responsibilities & Context

Data Entry Operator make sure that the needs of their customers are being satisfied. Her aim is to provide excellent Data Entry Operator and to promote this idea throughout the organization.

Job Responsibilities

  • Providing help and advice to customers using organization's products or services.

  • Communicating courteously with clients by telephone, WhatsApp, Messenger SMS.

  • Investigating and solving customer's problems.

  • Handling client complaints or any major incidents.

  • Perform any other duties as assigned by the Senior Management.


Compensation & Other Benefits
  • Salary Review: Half Yearly
  • Lunch Facilities: Full subsidize
  • Festival Bonus: 2

Other Benefits


As per company policy

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Read Before Apply

Read Before Apply

Job is expired
Company Information
Company Name: Smart Software Limited

Address: 152/2/N Panthopath, Dhaka


Business Type:

Information Technology (IT)

সতর্কীকরণ-বিজ্ঞপ্তি

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