Education

• Bachelor/Honors, Bachelor of Science (BSc), in CSE or Information Technology from a reputed university, preferably with an MBA.
• Masters, Master of Science (MSc), in CSE or Information Technology from a reputed university, preferably with an MBA.

Experience

• 10 Year

Additional Requirements

• To translate the requirements of all University information into IT systems and procedures, articulating to the need of the relevant stakeholders.
• To lead the IT team to support all aspects of the IT Support Services taking operational responsibility for the team.
• To manage, motivate, and develop all staff within the IT group and ensure that the organizational structure is appropriate for supporting SMUCT’s current and future business needs.
• To oversee all aspects of the implementation and operation of information and functional systems for the University, including software applications, network, phone systems and end-user computers.
• To lead and coordinate development of the infrastructure to ensure key business strategies and processes are supported by the systems that enable growth and flexibility.
• To act as an effective project manager in implementing and reviewing both existing and new hardware and software.
• To ensure that all hardware and software in the labs, offices are in good working condition.
• To ensure that the internet services to all users are satisfactory and that bills for the services are paid as per the agreement with the service providers.
• To collaborate with management, departments and users to identify end-user requirements and specifications.
• To ensure that the specifications, of the items that are procured, meet the requirement specified in the Requisition Form.
• To ensure that the items that are procured, are properly entered in the designated Stock Register.
• To ensure that the items that are requisitioned, are properly distributed by maintaining records in the designated Stock Register.
• To ensure that the items that are relocated, are properly entered in the designated Stock Register.
• To ensure that the spare items that are used for improvement/repair of items, are properly entered in the designated Stock Register.
• To ensure the safe uses of the hardware and software provided to the labs.
• To compile and assess user feedback to improve software performance.
• To test, maintain and recommend software improvements (through consultation with the users) to ensure strong functionality and optimization.
• To develop technical documentation to guide future software development projects.
• To develop new features and user interfaces from wireframe models.
• To ensure the best performance and user experience of the application.
• To ensure the IT Support services requested by different departments in different occasions are provided satisfactorily on time.
• To ensure the best performance and user experience of the application.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka