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MiraiLit Limited
E-Commerce Customer Support Representative
Application Deadline: Dec 28, 2024
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Summary
Published: Nov 13, 2024 Vacancy: Not Specified Gender: Any
Age: Not Specified Career Level: Entry Level Experience: Not Specified
Salary: Tk. 15000 - 25000 (Monthly) Location: Dhaka
Requirements

Education


  • Bachelor/Honors

Responsibilities & Context

MiraiLit Limited is seeking a proactive E-Commerce Customer Support Representative to join our team! You’ll be responsible for assisting customers with order questions, product information, and general inquiries across our e-commerce platforms.


  • WooCommerce/CRM Order Management: Proficiency in managing, creating, modifying, and analyzing orders using platforms such as WooCommerce and CRM systems.
  • Customer Communication: Providing timely and effective communication to address customer inquiries, concerns, and feedback.
  • Social Media Management: Managing messaging and publishing platforms including Facebook, Instagram, WhatsApp, Line.
  • E-commerce Experience: Previous experience working with e-commerce businesses, preferably with exposure to both local and international markets.
  • Complaint Management: Using tools like Google Sheets to manage complaints and work with teams for smooth updates on pricing, stock, and customer inquiries.


Compensation & Other Benefits
  • Weekly 2 holidays
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


  • Subsidized lunch (50%)
  • Complimentary tea and coffee
  • PS4 available for gaming and relaxation

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Apply Now
Company Information
Company Name: MiraiLit Limited

Address: 102/B, Chowdhuripara, Malibagh, Dhaka 1219


Business Type:

Information Technology (IT)

সতর্কীকরণ-বিজ্ঞপ্তি

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01894974038
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