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Truck Lagbe Limited
Executive
Application Deadline: Nov 30, 2024
Summary
Published: Oct 16, 2024 Vacancy: 2 Gender: Any
Age: Not Specified Career Level: Entry Level Experience: 1 Year to 2 Year
Salary: Negotiable Location: Mohakhali
Requirements

Education


  • Bachelor/Honors

Experience


  • 1 Year to 2 Year , Freshers Can Also Apply! 🌟

Additional Requirements


1. Bachelor’s degree/ last semester student from any recognized university.
2. Freshers/ Previous experience for 1-2 years in a customer experience role.
3. Strong phone and verbal communication skills along with active listening.
4. Customer focus and adaptability to different personality types.

Responsibilities & Context

1. Manage large amounts of inbound and outbound calls in a timely manner.
2. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
3. Provide friendly and responsive customer service, build sustainable relationships and engage customers by taking the extra mile.
4. Coordinate with relevant departments for smooth customer support.
5. Proactively identify customer requirements and fulfill with sincerity and due diligence.
6. Manage and resolve customer complaints.
7. Other duties assigned by Team Lead.


Compensation & Other Benefits

Other Benefits


As per company policy.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Mohakhali

Company Information
Company Name: Truck Lagbe Limited

Address: House 221, Road 15 Lake Rd, Dhaka 1206


Business Type:

Truck Lagbe is continuously providing logistics services for many small and large businesses in Bangladesh. Through our services, some customers have been able to reduce their transportation costs by up to 17%.

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