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Epyllion Group
Executive - Customer Service (Garments Accessories-Narayanganj)
Application Deadline: Nov 22, 2024
Summary
Published: Oct 08, 2024 Vacancy: 2 Gender: Any
Age: At least 25 years Career Level: Mid Level Experience: 3 Year
Salary: Negotiable Location: Dhaka, Narayangonj
Requirements

Education


  • Bachelor/Honors, Bachelor of Business Administration (BBA), MBA from any reputed University.

Experience


  • 3 Year

Additional Requirements


  • Positive work ethics and result oriented for assigned responsibilities.
  • Self-driven to work under pressure and self-motivated to take new initiatives.
  • Ability to maintain good interpersonal relationships and good teamwork.
  • Ability to work independently with minimal supervision.
  • Must have market knowledge related to garments accessories.
  • Must have at least 1 year working experience in customer service department with large garments accessories industry

Responsibilities & Context

  • Maintain EWO acknowledgement with detail verification with PO and ERP details.
  • Make sure that customers receive PI from commercial.
  • Follow up daily order status with production and planning.
  • Update customer about delivery receiving time.
  • Update and escalate OTD and OTIF issues.
  • Visit customer if required.
  • Keep the customer happy and maintain the relationship.
  • Update daily customer on delivery fulfillment, delays and any other impact on time.
  • Make sure that customers get the correct documents at correct time.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Festival Bonus: 2

Other Benefits


  • Mobile bill, Medical allowance, Insurance, Gratuity
  • Lunch Facilities: Partially Subsidize

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Narayangonj

Company Information
Company Name: Epyllion Group

Address: 227/A Tejgaon-Gulshan Link Road Postal Code: 1208 Dhaka, Bangladesh


Business Type:

Garments/Textile

সতর্কীকরণ-বিজ্ঞপ্তি

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