Executive - Marketing (Field)

Customer Acquisition & Development: Find potential customers through regular market visits, networking, referrals, and business connections, and convert them into active clients.

Product Promotion: Present and promote ESNL GROUP’s fresh cow milk, beef, mutton, edible oil, and other agro/food products by explaining their quality, pricing, availability, and key benefits.

Regular Customer Visits: Visit restaurants, hotels, supermarkets, meat shops, grocery stores, wholesalers, catering companies, institutions, and other prospective business clients.

Order Management: Receive customer orders accurately and coordinate order information with the relevant sales, operations, and delivery teams.

Sales Target Achievement: Take proactive steps to meet assigned weekly and monthly sales targets and contribute to overall business growth.

Market Development: Explore new locations, markets, shops, institutions, and commercial opportunities to expand the company’s customer network.

Customer Relationship Management: Maintain regular contact with existing customers, address their needs, and build strong long-term business relationships.

Competitor & Market Analysis: Gather information on competitors’ products, pricing, promotions, quality, customer preferences, and current market trends.

Customer Feedback Management: Collect feedback related to product quality, price, packaging, delivery, and service, and communicate important findings to management.

Delivery Coordination: Work closely with the delivery and operations teams to ensure customers receive their orders accurately and on time.

Payment Follow-up: Communicate with customers regarding pending payments and follow up on outstanding amounts in accordance with company policies.

Demand Analysis: Track product demand across different markets and report high-demand or low-demand products and areas to management.

Marketing Support: Participate in product sampling, promotional campaigns, customer meetings, exhibitions, and other marketing initiatives as required.

Reporting: Prepare and submit regular reports covering market visits, customer meetings, leads, orders, sales activities, follow-ups, and other relevant information.

Performance Management: Work toward assigned sales and marketing goals while continuously improving market coverage, customer acquisition, and sales performance.

Professional Representation: Maintain a professional attitude and represent ESNL GROUP positively when interacting with customers, suppliers, and business partners.

Complaint Handling: Immediately communicate customer complaints or concerns related to product freshness, quality, packaging, or delivery to the appropriate department.

Business Development: Develop opportunities with high-volume buyers, restaurants, hotels, supermarkets, wholesalers, institutions, corporate clients, and other business organizations.

Customer Data Management: Keep customer records updated, including names, contact details, locations, business categories, order history, and follow-up information.

Additional Responsibilities: Carry out other sales, marketing, customer service, and business development tasks assigned by management.