| Published: | Aug 25, 2024 | Vacancy: | 2 | Gender: | Any |
| Age: | No Age Limit | Career Level: | Mid Level | Experience: | 3 Year |
| Salary: | Negotiable | Location: | 586/1(4th Floor), Begum Rokeya Sarani, Shewrapara, Mirpur, Dhaka-1216 |
Education
Experience
Additional Requirements
Skills
• Oversee the implementation and maintenance of quality assurance standards across service operations.
• Conduct regular audits and inspections to ensure compliance with company policies and industry regulations.
• Develop and update quality control procedures and documentation.
• Identify areas for process improvement through data analysis and feedback from stakeholders.
• Lead process improvement projects using Lean, Six Sigma, or Kaizen methodologies.
• Monitor and report on the progress of improvement initiatives and their impact on service quality and efficiency.
• Provide training and development opportunities to enhance team skills and performance.
• Foster a culture of continuous improvement and accountability within the team.
• Collect, analyze, and interpret service performance, quality metrics, and process efficiency data.
• Prepare and present reports to senior management, highlighting key findings and recommendations.
• Use data-driven insights to drive decision-making and strategic planning.
• Collaborate with customer service teams to understand and address customer feedback and concerns.
• Implement strategies to improve customer satisfaction and loyalty.
• Ensure that all quality and process improvement efforts align with customer needs and expectations.
• Identify and mitigate risks related to quality and process deviations.
• Develop and implement corrective and preventive actions to address quality issues.
Type: Full Time/Permanent
Shift: Day Shift
Mirpur
Address: 586/1(4th Floor), Begum Rokeya Sarani, Shewrapara, Mirpur, Dhaka-1216
Business Type:
1000FiX Services Ltd. proudly holds its position as the top and best after-sales service provider in Bangladesh, excelling in catering to the diverse needs of the ever-evolving tech landscape. Since our establishment in August 2017, we have consistently striven to deliver the most exceptional service and support for computer devices, electronics, and home appliances. Our unwavering commitment to excellence shines through in every aspect of our operations, with highly trained engineers ensuring top-notch service centers are strategically located throughout the country.
At 1000FiX Services Ltd, we are committed to providing our customers with the best possible service and support. We understand that when your computer devices or appliances are in trouble, it can be a stressful and inconvenient experience. That’s why we strive to make the repair process as smooth and hassle-free as possible with competitive pricing and fast turnaround times, so you can get back to using your device as soon as possible.
এই চাকরির বিজ্ঞাপনে প্রদত্ত তথ্যের ভিত্তিতে যদি বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ দাবি করে, অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য প্রদান করে, তবে অনুগ্রহ করে অবিলম্বে আমাদেরকে জানান অথবা সংশ্লিষ্ট জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য BDJobs Live কাউকে কোন ব্যক্তিগত বা প্রতিষ্ঠানকে অর্থ প্রদান করতে উৎসাহিত করে না। কোন ধরনের অর্থ লেনদেনের দায় BDJobs Live বহন করবে না।
