Hotel Bengal Blueberry Ltd. Logo
Hotel Bengal Blueberry Ltd.
Executive Reservation
Application Deadline: Dec 18, 2024
Summary
Published: Nov 03, 2024 Vacancy: 1 Gender: Any
Age: 22 years to 29 years Career Level: Mid Level Experience: 1 Year to 3 Year
Salary: Negotiable Location: Dhaka, Gulshan
Requirements

Education


  • Bachelor/Honors

Experience


  • 1 Year to 3 Year

Additional Requirements


N/A

Responsibilities & Context

  • Respond to reservation inquiries via phone, email, online booking platforms, and walk-ins, providing prompt and professional assistance.
  • Assist guests with booking needs, including room selection, special requests, and service options, to create a personalized experience.
  • Process and confirm individual and group reservations, accurately managing guest details in the hotel’s reservation system.
  • Coordinate with departments such as Sales, Front Office, and Housekeeping to ensure a smooth guest experience and efficient room allocation.
  • Monitor room availability, rates, and inventory to maximize occupancy while maintaining rate integrity and compliance with hotel policies.
  • Update and manage reservations on OTA platforms (e.g., Booking.com, Expedia, Trip.com) to ensure accurate room descriptions, rates, and availability.
  • Address and resolve guest issues and complaints related to reservations, focusing on high-quality customer service.
  • Contribute to strategies for enhancing booking conversion rates and guest satisfaction.


Compensation & Other Benefits
  • Mobile bill
  • Salary Review: Yearly
  • Lunch Facilities: Full subsidize
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka, Gulshan

Company Information
Company Name: Hotel Bengal Blueberry Ltd.

Address: House # 1/A, Road # 90, Gulshan-2, Dhaka- 1212, Bangladesh.


Business Type:

Airline/ Travel/ Tourism

সতর্কীকরণ-বিজ্ঞপ্তি

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