Education

• Diploma, Diploma in Computer

Experience

• 1 Year to 2 Year

Additional Requirements

Skills

• Good at Microsoft Word and Microsoft Excel
• Strong Communication skills

• Here are the key responsibilities of a Front Desk Officer at a diagnostic center:
• Greeting and Welcoming Patients: Provide a warm welcome to patients and visitors upon arrival.
• Patient Registration: Collect and accurately enter patient information, including personal details, medical history, and insurance information, into the system.
• Appointment Scheduling: Schedule, confirm, and manage patient appointments for various diagnostic tests.
• Managing Phone Calls: Answer incoming calls, respond to inquiries, schedule appointments, and direct calls to the appropriate departments.
• Handling Inquiries: Provide information about the center's services, test procedures, and pricing.
• Documentation and Record Keeping: Maintain accurate records of patient information and ensure proper documentation of all interactions.
• Coordinating with Medical Staff: Communicate with doctors, technicians, and other healthcare professionals to facilitate smooth patient flow.
• Managing Waiting Area: Monitor the waiting area to ensure it remains comfortable and efficient for patients.
• Handling Confidential Information: Safeguard patient information, ensuring confidentiality and compliance with health regulations (e.g., HIPAA).
• Managing Patient Forms: Ensure that patients complete necessary consent forms or questionnaires before tests.
• Monitoring Supplies and Equipment: Track office supplies and report shortages to the relevant department.
• Resolving Complaints: Address and resolve patient complaints or escalate them to management as needed.
• Follow-Up on Appointments/Tests: Contact patients for test result follow-ups or to remind them of upcoming appointments.
• Ensuring a Clean and Organized Reception Area: Keep the front desk and waiting area neat and organized at all times.
• Assisting with Administrative Tasks: Provide general administrative support to the diagnostic center as required.

• Salary Review: Yearly
• Lunch Facilities: Full subsidize
• Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka