Sea Pearl Beach Resort & Spa Ltd. Logo

Sea Pearl Beach Resort & Spa Ltd.

Front Office Supervisor

Application Deadline: Nov 20, 2025
Summary
Published: Nov 01, 2025 Vacancy: 1 Gender: No Preference
Age: Not Specified Career Level: Mid Level Experience: 3 Year
Salary: Negotiable Location: Cox's Bazar
Requirements

Education


  • Bachelor/Honors
  • Diploma, Diploma in Hotel Management

Experience


  • 3 Year

Responsibilities & Context

Guest Service:

  • Welcome guests, manage check-in/check-out, and assist throughout their stay

  • Ensure guest details are accurate and requests are handled promptly

  • Resolve guest complaints professionally and empathetically

  • Maintain knowledge of hotel facilities, services, and local attractions

Revenue & Operations:

  • Promote hotel services and amenities to maximize sales

  • Follow credit, cash handling, and billing procedures accurately

  • Coordinate with housekeeping and reservations to ensure room readiness

Team Support:

  • Guide and train new staff as needed

  • Communicate effectively during shift changes

Guest Satisfaction:

  • Deliver genuine hospitality and take ownership of guest issues until resolved

  • Strive to exceed guest expectations consistently

Policies & Conduct:

  • Follow hotel standards for attendance, grooming, and safety

  • Maintain a professional image and cooperate with all departments

  • Adhere to company rules to ensure a positive and safe work environment


Compensation & Other Benefits
  • Salary Review: Half Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 1

Other Benefits


As per company policy.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Cox's Bazar

Company Information
Company Name: Sea Pearl Beach Resort & Spa Ltd.

Address: Jaliapalong, Inani, Ukhia, Cox's Bazar - 4750, Bangladesh


Business Type : Hotel/Restaurant

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