| Published: | Oct 28, 2025 | Vacancy: | 1 | Gender: | Male |
| Age: | 35 years to 50 years | Career Level: | Expert Level | Experience: | 10 Year |
| Salary: | N/A | Location: | Cox's Bazar |
Education
Experience
Additional Requirements
Age: 35 to 50 years
Required Skills:
Leadership: Capable of motivating and directing a diverse team to meet operational objectives effectively.
Communication: Excellent verbal and written communication abilities for clear interaction with both guests and employees.
Customer Service: Skilled in providing exceptional service and efficiently resolving guest concerns or complaints.
Financial Management: Strong knowledge of budgeting, forecasting, and controlling expenses to maintain profitability.
Adaptability: Able to adjust quickly to new challenges, changing circumstances, and unforeseen situations.
Responsibilities & Context (Paraphrased):
General Managers are responsible for overseeing the hotel’s daily operations, ensuring all departments operate efficiently and maintain established standards. They manage financial performance through budgeting, forecasting, and expense control to ensure profitability and stability. A major focus is on upholding guest service quality—resolving issues promptly and enhancing overall guest satisfaction. They also recruit, train, and supervise employees to maintain a productive and positive work environment. Additionally, General Managers create and execute strategies that align with the hotel’s overall goals, focusing on marketing initiatives and operational improvements.
Hotel Operations Oversight
The General Manager ensures smooth day-to-day functioning across all departments—front office, housekeeping, food and beverage, and maintenance—maintaining the hotel’s service standards and efficiency.
Financial Management
They collaborate with department heads to prepare budgets, project revenues, and control costs. Effective communication with other departments supports strategic financial planning and cost management, ensuring the hotel’s financial well-being. Understanding the asset manager’s role is also vital for strong financial coordination.
Guest Satisfaction
General Managers are tasked with maintaining and exceeding guest service standards. They address guest concerns quickly, fostering a welcoming environment that encourages repeat visits and positive reviews.
Staff Management
They handle staff recruitment, training, and performance evaluation, while promoting teamwork and a respectful workplace culture. Setting clear service expectations and motivating employees are key aspects of their leadership role.
Strategic Planning
Working with senior management, General Managers help design and implement strategies that support the hotel’s objectives—covering marketing, service quality, and operational efficiency improvements.
Other Benefits
Work from Office
Type: Full Time/Permanent
Cox's Bazar
Experience
Address: Hamid Centre(3rd Floor), 42 Kazi Nazrul Islam Avenue Kawran Bazar, Dhaka.
Business Type : Hotel/Restaurant
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