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Catalyst Solutions

IT Associate

Application Deadline: Aug 10, 2025
Summary
Published: Jul 13, 2025 Vacancy: 2 Gender: No Preference
Age: Not Specified Career Level: Mid Level Experience: 1 Year
Salary: Negotiable Location: Chittagong
Requirements

Education


  • Bachelor/Honors, Computer Engineering (CSE)
  • Bachelor/Honors, Electronics and Communication Engineering (ECE)

Experience


  • 1 Year

Additional Requirements

Freshers are also encouraged to apply.

 
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Responsibilities & Context

Catalyst Solutions, a leading multinational data analytics firm with a presence in the USA and Canada, is currently seeking several dynamic IT professionals. These individuals will be instrumental in ensuring uninterrupted internet connectivity and system functionality, vital to supporting our global Fortune 500 clients 24/7, 365 days a year.

As a company committed to the ISO 27001:2013 standard, we emphasize strict compliance with data security protocols across all operational levels.

We welcome applications from tech-savvy individuals who are early adopters of cutting-edge technologies and possess the ability to adapt to and optimize new technologies within our offices—just as effectively as in any international workspace.


Key Responsibilities:

  • Ensure 24/7 internet connectivity across all offices, utilizing bandwidth provided by our ISPs.

  • Guarantee all workstations are operational and all employees adhere to internal IT policies and procedures.

  • Install, configure, and troubleshoot systems, software, networks, printers, and scanners.

  • Maintain an up-to-date inventory of all electronic devices.

  • Enforce ISO 27001:2013-compliant data security practices for all staff—from Office Assistants to the Managing Director.

  • Use IP cameras proactively to ensure consistent monitoring and system functionality.

  • Implement fail-safe mechanisms for all IT equipment to mitigate service interruptions.


Documentation & Reporting:

  • Maintain achievement lists and Career Scorecards to support personal and team development.

  • Complete checklists and maintenance logs promptly and accurately.

  • Record IT incident reports with clear, factual data.

  • Demonstrate a strong willingness and ability to learn new technologies and align IT infrastructure with US office standards.


Compensation & Other Benefits
  • Salary Review: Half Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 1

Other Benefits


Compensation & Performance-Based Rewards

  • Festival Bonus:
    Two bonuses per year, ranging from 50% to 100% of gross salary, depending on performance*.

  • Salary Structure:

    • First-month salary: BDT 20,000 to 25,000

    • Subsequent packages: Based on Scorecard performance, up to BDT 35,000

  • On-Time Salary Disbursement:
    Salaries are consistently disbursed on the 15th of each month.


Leave Entitlements

  • Paid Time Off:
    21 days of annual paid leave*

  • Maternity Leave:
    4 months fully paid*

  • Paternity Leave:

    • 7 days fully paid for the first child

    • 5 days fully paid for the second child*


Health & Wellness

  • Medical Facilities:
    Full funding for annual physical examinations*

  • Fully Subsidized Meals:
    Breakfast, lunch, dinner, and snacks provided

  • Snacks & Chocolates:
    A delightful selection, unlike any other office in Bangladesh

  • Possibly the Cleanest and Most Hygienic Workplace in Bangladesh


Learning & Growth

  • Access to Comprehensive Training Programs

  • Mentorship Program:
    Personalized support to help you achieve your career goals

  • Transition Opportunity:
    Move from being just an employee to becoming a recognized talent

  • ISO 27001:2013 Certified Company:
    Gain unique exposure in a world-class data security environment

  • Academic Flexibility to support continued education


Workplace Culture & Perks

  • Secured Workplace for Women

  • Work from Home Option:
    Permissible for women and in certain situations, for men—subject to proven credibility

  • Fun at Work:

    • X-box, team outings, and office-wide events

    • Our vibrant culture speaks for itself—check out our Facebook page!

  • Transportation Support:
    Provided on a case-by-case basis

  • Opportunity to Work in Other Offices (e.g., Chattogram Office)

  • Employee Referral Bonus:
    BDT 25,000 per referral (terms & conditions apply)

  • Holiday Backup Benefits:

    • 3 days off for Eid holidays

    • 2 days off for each government holiday


Corporate Social Responsibility

  • Unique CSR/ESG initiatives to give back to the community and promote sustainability


*Benefits marked with an asterisk are available only to permanent employees (referred to as Family Members).


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Chittagong

Company Information
Company Name: Catalyst Solutions

Address: Chattogram


Business Type : Information Technology (IT)

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