Walton Hi-Tech Industries PLC Logo
Walton Hi-Tech Industries PLC
IT Service Engineer
Application Deadline: Dec 28, 2024
Summary
Published: Nov 13, 2024 Vacancy: 1 Gender: Any
Age: At least 25 years Career Level: Mid Level Experience: 2 Year
Salary: Negotiable Location: Dhaka
Requirements

Education


  • Bachelor/Honors, Computer Engineering (CSE), from any reputed institution

Experience


  • 2 Year

Additional Requirements


  • Computer hardware troubleshooting course.
  • Familiarity with all kind of IT product.
  • Hardware development experience.
  • Strong hardware analytical skills.

Responsibilities & Context

  • Disassemble and Reassemble Computers: Use various hand tools to disassemble and reassemble computers, ensuring all components are intact and functional.
  • Test Procedure Creation: Develop and implement test procedures for different types of products to ensure quality and functionality.
  • Repair IT Peripherals and Equipment: Troubleshoot and repair IT peripherals such as laptops, desktops, monitors, printers, and scanners. Reinstall operating systems when hard drives fail.
  • Hardware Adjustment: Adjust computer hardware components to optimize performance and diagnose network connectivity issues, ensuring systems run efficiently.
  • Replace Screens and Install Software: Replace faulty screens on computers and mobile devices, install and configure necessary software, and assemble desktop and laptop computers, including Macs.
  • Resolve Hardware Issues: Address and resolve hardware issues such as problems with screens, network cards, motherboards, video cards, and sound cards, adhering to the set schedule for completion.
  • Testing and Quality Assurance: Perform individual and combined tests on hardware components to verify functionality, performance, and compatibility with external systems.
  • Documentation: Create specifications and detailed documents for components and completed computer systems to ensure accurate tracking and reference.
  • End-User Support: Provide timely support for user-end issues, either via phone or in-person, to resolve hardware-related problems efficiently.
  • Support for Divisional IT: Assist divisional IT staff in resolving hardware-related issues with items like CPUs, printers, scanners, and all-in-one devices.
  • Wastage and Recycling: Maintain reports on IT product wastage and focus on recycling IT products to reduce waste and improve sustainability.


Compensation & Other Benefits
  • Mobile bill
  • Performance bonus
  • Profit Share
  • Provident fund
  • Insurance
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Read Before Apply

The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Computer Hardware/Network Companies, Electronic Equipment/Home Appliances, Group of Companies

Company Information
Company Name: Walton Hi-Tech Industries PLC

Address: Gazipur (Kaliakair)


Business Type:

Manufacturing Company

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