Education

• BSc in CSE/EEE from any reputed university

Experience

• 2 Year

Additional Requirements

• System Support and Problem Resolution
• Provide prompt support for system and application issues to minimize downtime and disruptions.
• Troubleshoot and resolve hardware and software problems effectively.
• Installation and Maintenance
• Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment.
• Perform routine maintenance of servers, storage systems, and IT assets to ensure optimal performance.
• Network Monitoring and Security
• Monitor network performance to ensure uninterrupted connectivity.
• Proactively address network security issues and ensure compliance with security protocols.
• Collaboration and System Updates
• Work closely with the IT team to maintain, upgrade, and support enterprise software systems.
• Keep systems updated with the latest patches and versions.
• Documentation and Reporting
• Maintain accurate records of IT assets, configurations, support activities, and incidents.
• Prepare regular performance reports, including analysis of IT incidents and resolutions.
• Training and User Support
• Conduct training sessions for staff to enhance IT literacy and familiarize them with new systems and applications.
• Respond to user queries and provide technical assistance as needed.
• Policy Implementation and Compliance
• Implement and enforce IT policies, standards, and procedures to ensure consistency and compliance.
• Ensure strict adherence to data security protocols and disaster recovery plans.
• Strong problem-solving and troubleshooting skills.
• Proficiency in installing and maintaining IT equipment and systems.
• Expertise in network performance monitoring and security measures.
• Strong communication skills for training and user support.
• Attention to detail for maintaining accurate documentation.
• Knowledge of IT policies, data security, and disaster recovery practices.

• Mobile bill
• Performance bonus
• Profit Share
• Provident fund
• Insurance
• Salary Review: Yearly
• Lunch Facilities: Partially subsidize
• Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka