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Gildan-G.A.B. Limited
IT Support Technician (Night Shift)
Application Deadline: Jun 14, 2025
Summary
Published: May 15, 2025 Vacancy: 1 Gender: No Preference
Age: Not Specified Career Level: Experience: 3 Year
Salary: Not Specified Location: Dhaka, Savar
Requirements

Education


  • Bachelor/Honors, Computer Engineering (CSE)

Experience


  • 3 Year

Additional Requirements


The applicants should have experience in the following business area(s): Manufacturing (FMCG), Multinational Companies, Garments, Textile, Group of Companies Additional Requirements Age at least 24 years Experience as Service Desk, Helpdesk or Network Support. Experience in remote support of IT problems and escalation of incidents to other IT Areas. Experience in Service Desk Platforms (Service-Now or similar)Strong understanding of IT Networking services (Internet Services, DNS, TCP/IP, WAN LAN SERVICES).

Responsibilities & Context

Responsibilities & Context

  • Comply with quality system (GQS) requirements related to your function. 

  • A quality system is understood as: Documentation, work method and expectations of the internal and external client regarding a process, product or service. 

  • Execute and enforce the provisions of the health, occupational safety and environment program program. 

  • Supervise and implement Infrastructure projects in plants related to textile manufacturing, sewing, socks, distribution centers and support areas of all Gildan business areas, as well as in their offices.

  • Deliver project scopes, technically lead supplier field visits and provide all support to the purchasing area to execute tenders and purchases of telecommunications infrastructure (including in accordance with Gildan policies. 

  • Install and configure all types of Peripherals on the network, as well as give them proper preventive and corrective maintenance. 

  • Address user requirements through the Helpdesk system, which are assigned to your person.

  • Help users with operational problems related to IT infrastructure. Ex.: operation problems of servers, switches, routers, etc.

  • Ensure that users comply with IT policies and procedures and encourage them to do so.

  • Supervise external and internal suppliers in the preventive and corrective maintenance of all the company's infrastructure components. Ex.: located in IT Rooms, TCs, MES and all devices connected to the Gildan network and other networks managed by Helpdesk.

  • Plan execution and communicate to all users about the preventive and corrective maintenance program of the IT infrastructure.

  • Maintain updated Hardware and Software inventory in your area. Including plans and technical information of the network and IT infrastructure.

  • Create, Comply and execute Standard Operating Procedures (SOP)

  • Perform any other function that the Immediate Manager indicates in relation to the operation.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


Compensation & Other Benefits

  • Mobile bill, Provident fund
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Transport: Pick and Drop (Depending on availability);

  • Office Hours: 10:00 PM to 7:00 AM including one hour break;

  • Weekend: One day;

  • Attendance Bonus;

  • Gildan Bonus;

  • Service Benefit;

  • Earn Leave Encashment (20 days maximum depending on balance);

  • Leave Facilities:

    • Casual Leave (10 days);

    • Medical Leave (14 days);

    • Earn Leave (20 days);

    • Compassionate Leave (05 days);

    • Paternity Leave (05 days);

    • Wedding Leave (05 days);

    • Maternity Leave for Female (120 days);

    • Pilgrimage Leave (45 days);

  • Other facilities will be provided as per company policy etc.


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Night Shift

Job Location

Dhaka, Savar

Company Information
Company Name: Gildan-G.A.B. Limited

Address: Ashulia, Palashbari, Savar, Dhaka-1349


Business Type : Garments/Textile

Website Link : gildancorp.com
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