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RensSoft Solutions Limited
Jr. Executive - Call Center (Tele-sales)
Application Deadline: May 08, 2025
Summary
Published: Mar 24, 2025 Vacancy: 20 Gender: Female
Age: At least 22 years Career Level: Mid Level Experience: 1 Year
Salary: Tk. 12000 - 15000 (Monthly) Location: Dhaka
Requirements

Education


  • Bachelor/Honors
  • Diploma

Experience


  • 1 Year

Additional Requirements


  • 1 year of experience in this field of work.
  • Tele-sales Marketing.
  • Excellent command in English writing skill
  • Skill set: English writing, Email, Word, Excel, Google Doc & Sheet, Browsing
  • Dynamic leadership and participatory management system.
  • Target achievement mentality.
  • Proven telesales or customer service experience.
  • Excellent communication and negotiation skills.
  • Goal-oriented and self-motivated.
  • Familiarity with CRM software.
  • Sales or marketing qualifications are a plus.

Responsibilities & Context

  • Follow-up Service:
  • Generate leads through follow-up calls to customers and convert them into appointments.
  • Manage online customer queries efficiently.
  • Handle incoming and outgoing calls.
  • Service Quality & Others:
  • Ensure the highest quality of service to customers and continuously improve service aspects.
  • Provide excellent customer service, offering precise and accurate information to ensure customer satisfaction.
  • Collect customer feedback through follow-up calls.
  • Prepare reports as required.
  • Perform other tasks as assigned by management.


Compensation & Other Benefits
  • T/A
  • Mobile bill
  • Performance bonus
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


  • Salary range : 12k-15k (based on experience with attractive commission)
  • Comprehensive benefits packages in accordance with company policy.
  • 6 months salary review. Opportunities for professional growth and career advancement and performance-based bonus and promotions.
  • Collaborative and inclusive work environment that fosters teamwork, knowledge sharing, and open communication.
  • Employee recognition programs to celebrate achievements and contributions.
  • Weekly one holiday and Govt Holidays.
  • Unlimited Tea, snacks.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Company Information
Company Name: RensSoft Solutions Limited

Address: Flat - 8B, House - 16/A, Road - 7, Dhanmondi R/A, Dhaka-1209.


Business Type:

Hospital/ Diagnostic Centre

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