Tritech Building Services Ltd Logo
Tritech Building Services Ltd
Jr. Executive – Technical Assistant Center
Application Deadline: Nov 15, 2024
Summary
Published: Oct 01, 2024 Vacancy: 2 Gender: Female
Age: Not Specified Career Level: Entry Level Experience: Not Specified
Salary: Tk. 16000 (Monthly) Location: Dhaka
Requirements

Education


  • Bachelor/Honors, in any discipline

Experience


  • Freshers Can Also Apply! 🌟

Additional Requirements


  • Should be smart and well-groomed with pleasant personality.
  • Good command in computer application
  • Have excellent oral and written communication skills in English.
  • Be self-motivated, extroverted, tactful, organized, results-oriented, and goal-oriented.
  • Exhibit personal traits such as honesty, politeness, patience, self-drive, responsibility, punctuality, leadership qualities, technical enthusiasm, self-learning ability, and tolerance for different opinions.

Responsibilities & Context

1. Inbound & Outbound Call Management:
- Efficiently handle all incoming queries, ensuring that client concerns are addressed promptly.
- Make proactive outbound calls to reach new potentials or when necessary, such as for follow-ups or to provide additional information.
- Maintain clear records of all leads, noting details of inquiries, comments, and complaints, as well as actions taken.
2. Meeting Scheduling:
- Coordinate with various departments to set up client meetings, ensuring that all parties are informed and prepared.
- Oversee the management of a digital calendar, keeping track of recurring meetings, special client requests, and any rescheduling needs.
3. Social Media Page Management for Customer Support:
- Monitor company's social media channels daily, addressing customer queries, feedback, and concerns in a timely and professional manner.
- Work in collaboration with the marketing department to ensure consistent brand voice and messaging.
4. Online Customer Interaction Management:
- Monitor and respond to customer interactions on all online touchpoints, such as website chat, email, and specialized platforms.
- Maintain an up-to-date database of customer interactions, ensuring that feedback is documented and shared with relevant departments for continuous improvement.



Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Read Before Apply

Please email your CV with a recent passport-size photo to the following address, mentioning the position in the subject of the email: E-mail: "[email protected]"

Company Information
Company Name: Tritech Building Services Ltd

Address: JCX Business Tower, Plot - 1136/A, Japan Street, Block - I, Bashundhara R/A, Dhaka 1229


Business Type:

Tritech Building Services Ltd. was established in 2003 by a group of young professionals dedicated to assignments in air conditioning. The main objective of the company is to provide engineering solutions in the field of HVAC (Heating, Ventilation and Air-conditioning). Tritech is the largest HVAC provider in Bangladesh, as it offers 360 HVAC products & solutions.

Tritech provides all types of HVAC consultancy, design, supply, and installation supports to the customers. High-quality products are imported from renowned manufacturers to fulfil the need for project owners and technical people like architects, developers, builders, and consultants. A group of experienced engineers and skilled technicians are at the service disposal of the clients all the time.

সতর্কীকরণ-বিজ্ঞপ্তি

এই চাকরির বিজ্ঞাপনে প্রদত্ত তথ্যের ভিত্তিতে যদি বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ দাবি করে, অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য প্রদান করে, তবে অনুগ্রহ করে অবিলম্বে আমাদেরকে জানান অথবা সংশ্লিষ্ট জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য BDJobs Live কাউকে কোন ব্যক্তিগত বা প্রতিষ্ঠানকে অর্থ প্রদান করতে উৎসাহিত করে না। কোন ধরনের অর্থ লেনদেনের দায় BDJobs Live বহন করবে না।