Apex DMIT Ltd. Logo
Apex DMIT Ltd.
Lead Analyst/Business Analyst
Application Deadline: Dec 26, 2024
Summary
Published: Nov 11, 2024 Vacancy: 10 Gender: Any
Age: 26 years to 36 years Career Level: Mid Level Experience: 2 Year to 6 Year
Salary: Negotiable Location: Dhaka, Banani
Requirements

Education


  • Bachelor/Honors

Experience


  • 2 Year to 6 Year

Additional Requirements


  • Decision making capabilities
  • English typing
  • Excellent communication skill
  • Learning Attitude
  • Listening Skill
  • Proactive and Positive attitude
  • Problem Solving Ability
  • Strong analytical ability
  • Strong computer literacy
  • The ability to work under pressure

Responsibilities & Context

  • Customer Experience Management: Oversee the full customer service process, ensuring prompt and professional delivery that reflects Apex DMIT’s brand commitments. Act as the primary contact for clients, providing consistent quality and ensuring high levels of satisfaction.
  • Quality Control & Team Coordination: Ensure all services adhere to quality standards by working closely with internal departments and external vendors. Collaborate with cross-functional teams to uphold quality control and meet performance benchmarks.
  • Revenue Growth & Client Relations: Cultivate and sustain client relationships to support revenue expansion. Manage client accounts, vendor coordination, and ensure billing accuracy, contributing to sales goals.
  • Performance Tracking & Analysis: Establish, monitor, and report on key performance indicators to ensure alignment with corporate objectives. Track and assess service delivery, client satisfaction, and revenue data to identify trends and improvement areas.
  • Team Leadership & Brand Representation: Lead teams to achieve targets and uphold a culture of excellence. Represent the brand with professionalism, staying up-to-date on company policies, marketing initiatives, and operational practices.


Compensation & Other Benefits
  • T/A
  • Performance bonus
  • Weekly 2 holidays
  • Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2

Other Benefits


  • Attractive Sales Incentives
  • Transport Allowance

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Banani

Company Information
Company Name: Apex DMIT Ltd.

Address: Catharsis Tower, (6th Floor) House #133, Road #12, Block - E, Banani, Dhaka, 1213


Business Type:

Information Technology (IT)

সতর্কীকরণ-বিজ্ঞপ্তি

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