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Islamic Relief Bangladesh
Manager Operations Support Services
Application Deadline: Mar 19, 2025
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Summary
Published: Feb 02, 2025 Vacancy: 1 Gender: Any
Age: Maximum 55 years Career Level: Experienced Professional , Mid Level , Expert Level Experience: Not Specified
Salary: Tk. 198748 - 212152 (Monthly) Location: Baridhara
Requirements

Education


  • Masters, Master of Business Administration (MBA)
  • Masters, Master of Development Studies (MDS)
  • Masters, Master of Arts (MA)

Additional Requirements


Skills & Expertise :
  • Administration
  • Capacity Building
  • Conflict management
  • Leadership and Good Communication skill.
  • logistic management
  • Problem solving and decision making
  • Staff Management
  • supply chain management
Others :
  • At least 5 years (s) of proven experience in managing or heading supply chain and administrative functions.
  • A minimum of 13 years of relevant work experience at a similar level in Procurement, Logistics, Administration & security management.
  • Relevant experience of working with humanitarian/development sector/INGOs
  • Strong Staff Management Skills.
  • Ability to work independently, function effectively as a member of a Senior Management team, and adhere to strict deadlines
  • Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysis.
  • Strong government contacts at local and central levels.
  • Strong interpersonal skills, including written, verbal, and presentation skills
  • Excellent networking and partnership-building skills.
  • Excellent planning, management, and coordination skills, with the ability to organize a demanding workload comprised of diverse and challenging tasks and responsibilities
  • Well-developed skills in staff management.
  • Proven coaching and capacity-building skills including training and skills development.
  • Strong attention to detail,
  • Cultural awareness and ability to build relationships quickly with a wide variety of people, Patient, adaptable, able to improvise, and communicate clearly and effectively under pressure.
  • Strong negotiating, strategic thinking, and influencing skills
  • Excellent English language skills, both written and oral with practical computer skills and competence in Microsoft Office environment particularly Excel.
  • Ability to work flexible hours, and under stress and pressure.
Key Personal Qualities:
  • Gender- and culturally sensitive
  • Adaptable with a strong willingness to work under pressure in a dynamic and demanding environment
  • Ability to deliver results within tight deadlines
  • Proven experience in proactively identifying and addressing issues

Responsibilities & Context

  1. Strategic Leadership & Oversight (15%)

    • Lead the development and review of country-specific policies, ensuring compliance with IRW standards.
    • Analyze historical data to drive continuous operational improvements.
    • Contribute to Country Management Team and Field Office Meetings, leading decisions that impact operations.
    • Ensure effective coordination between Programme, Finance, and other teams for seamless delivery of goods and services.

  2. Procurement & Supply Chain Management (30%)

    • Manage relationships with vendors, suppliers, and industry bodies to ensure smooth delivery of goods and services.
    • Oversee procurement processes, ensuring compliance with local regulations and timely processing.
    • Supervise contract management and ensure proper vetting of third-party vendors.
    • Collaborate with finance to ensure adherence to payment schedules.
    • Participate in project procurement planning and ensure vendor screening by IRW-HQ.

  3. Logistics Management (15%)

    • Supervise fleet management, including vehicle maintenance, fuel usage, and driver scheduling.
    • Ensure warehouse operations comply with national standards and IRW guidelines.
    • Oversee logistics for non-program material aid, including customs clearance and importation processes.
    • Support logistics during emergencies and contribute to assessments, partner evaluations, and field activities.
    • Prepare and consolidate logistics reports for donors and authorities.

  4. Administration & IT Support (10%)

    • Implement administrative and asset management systems according to IRW guidelines.
    • Manage facilities, office space, leases, and housing requirements, ensuring compliance with security standards.
    • Oversee asset tracking and maintain accurate records of IRB and donor assets.
    • Coordinate visa processing for expatriates and donors, ensuring transparency and legal compliance in all contracts.
    • Supervise IT personnel to provide necessary support for the team’s needs.

  5. Government Compliance (10%)

    • Ensure compliance with local laws and regulations in all operational processes.

  6. Team Management (5%)

    • Oversee staff performance, set job expectations, and ensure adherence to operational policies and procedures.

  7. Security Management (5%)

    • Ensure security measures are in place across all offices, warehouses, and field operations to safeguard personnel and assets.

  8. Representation & Travel (10%)

    • Represent the organization in various external engagements, managing travel logistics and facilitating international and local coordination.


Compensation & Other Benefits
  • Mobile bill
  • Tour allowance
  • Provident fund
  • Weekly 2 holidays
  • Insurance
  • Gratuity

Other Benefits


  • Tour allowance/Per-diem, Insurance coverage (IPD, OPD, Life, DB, CIB), Long Service Awards, Leave (Annual, Casual, Sick, TOIL/CTO, Maternity, Paternity) etc.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Baridhara

Read Before Apply

For more details on Job information, Please download the job description from our official website (islamicrelief.org.bd). Female Candidates are highly encouraged to apply. However, Islamic Relief Bangladesh considers diversity in the workplace and is a committed equal-opportunity employer. We encourage applications from all suitable candidates regardless of gender, race, family or marital status, ethnicity, disability, class, caste, or religion. Apply Procedure Hard Copy If the candidates feel that their qualifications, exposure, and experience match our requirements, and they are willing to commit to our values and are sympathetic to our beliefs then please download the Application Form from our official website (islamicrelief.org.bd) and send the filled form to [email protected] on or before the closing date. Please mention only the "Position Name" as the e-mail`s subject. Interviews are expected to take place on an ongoing basis and the vacancy may close earlier than the above closing date. Only shortlisted candidates will be contacted for further selection.

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Company Information
Company Name: Islamic Relief Bangladesh

Address: Islamic Relief Bangladesh House 10, Road 10, Block K Baridhara, Dhaka-1212


Business Type:

NGO/Development

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