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OPTIMUS BUSINESS GROUP

Query Management Executive

Application Deadline: Dec 10, 2025
Summary
Published: Dec 01, 2025 Vacancy: 2 Gender: No Preference
Age: 22 years to 32 years Career Level: Entry Level Experience: 1 Year
Salary: N/A Location: Dhaka, Gulshan
Requirements

Education


  • Bachelor/Honors

Experience


  • 1 Year

Additional Requirements

  • Age: 22 to 32 years

  • Strong English communication skills, both verbal and written

  • Excellent interpersonal, problem-solving, and coordination abilities

  • Ability to manage multiple inquiries efficiently while maintaining accurate and organized records

  • Familiarity with study abroad processes and international education trends (preferred)

  • Proficiency in MS Office applications and CRM systems

  • Freshers are encouraged to apply


Responsibilities & Context

We are an Australia-based education consultancy committed to guiding students toward successful international education pathways. Our mission is to provide expert advice and end-to-end support throughout the admission journey.

Role Overview

As a Query Management Executive, you will serve as the primary point of contact for prospective students and parents. This role plays a vital part in handling inquiries efficiently, delivering accurate information, and ensuring a positive experience for individuals exploring study abroad opportunities.

Key Responsibilities

  • Manage inbound and outbound inquiries through phone calls, emails, and online chat platforms.

  • Respond promptly to queries related to academic programs, universities, admission procedures, and timelines.

  • Maintain and regularly update student records and lead databases, ensuring accurate follow-ups.

  • Coordinate with education counselors to arrange virtual or in-person consultation sessions.

  • Provide clear guidance on study destinations, eligibility criteria, and required documentation.

  • Ensure timely issue resolution while delivering professional and high-quality customer service.


Compensation & Other Benefits
  • Performance bonus
  • Salary Review: Yearly
  • Lunch Facilities: Full subsidize
  • Festival Bonus: 2

Other Benefits


Provided according to company policy.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka, Gulshan

Company Information
Company Name: OPTIMUS BUSINESS GROUP

Address: CWS( C)-8,APT-5B, GULSHAN GRACE SOUTH AVENUE, GULSHAN-1, DHAKA-1212


Business Type : Airline/ Travel/ Tourism

Website Link : optimusbiz.global
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