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Central Inn
Receptionist / Senior Executive S&M
Application Deadline: Dec 13, 2024
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Summary
Published: Oct 29, 2024 Vacancy: 3 Gender: No Preference
Age: 20 years to 30 years Career Level: Mid Level Experience: 2 Year to 5 Year
Salary: Tk. 15000 - 18000 (Monthly) Location: Dhaka
Requirements

Education


  • Diploma, HSC

Experience


  • 2 Year to 5 Year

Additional Requirements


N/A

Skills



Responsibilities & Context

  • Greet, welcome, and check in new guests.
  • Inform guests of hotel policies during check-in.
  • Answer and direct calls to the appropriate parties.
  • Provide guests with information on hotel rates, services, and hours.
  • Make, confirm, and cancel reservations as needed.
  • Ensure guests are assigned to appropriate rooms.
  • Answer guest inquiries and address questions.
  • Field guest requests and relay them to the relevant departments.
  • Verify guest payment methods.
  • Deliver room keys and guide guests to their rooms.
  • Maintain records of room bookings, process guest bills, and post charges.
  • Send messages to guests.
  • Pick up mail, packages, and documents on behalf of guests.
  • Assist guests with requests both in-person and over the phone.
  • Inform guests of local services, attractions, and dining options.
  • Communicate regularly with housekeeping staff.
  • Create incident reports, daily activity logs, and other required documents.
  • Schedule and book conference rooms.
  • Assist with administrative and clerical tasks as needed.
  • Maintain a positive and welcoming attitude at all times.
  • Help guests access the internet and WiFi.
  • Review guest payments and charges during check-in and check-out as needed.
  • Notify housekeeping when guests vacate rooms.
  • Monitor visitors to the hotel for guest security.
  • Enforce hotel rules and regulations.
  • Alert management of any guest misconduct or wrongdoing.
  • Report emergencies to the appropriate authorities.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Festival Bonus: 2

Other Benefits


  • Service Charge
  • Duty Meal
  • Laundry

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka

Apply Now
Company Information
Company Name: Central Inn

Address: Rahmania International Complex, 28/1/C, Toyenbee Circular Road, Motijheel, Dhaka-1000.


Business Type:

Agro based Industry

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