Requirements
Additional Requirements
-
Age Requirement: 25 to 35 years
-
Experience: At least 2–3 years of hands-on experience in visa processing
-
Expertise: Strong proficiency in processing visas for the UK, USA, Canada, and Australia
-
Additional Skills: In-depth knowledge of Turkey, Japan, and other Second-World country visa procedures
-
Personal Qualities: Smart, honest, energetic, and a strong team player
-
Language Skills: Excellent proficiency in English
Responsibilities & Context
Responsibilities & Context
The Senior Executive – Visa will be responsible for managing visa application processes, guiding clients, and ensuring accurate documentation for various countries. The ideal candidate should have strong knowledge of visa requirements, excellent communication skills, and the ability to handle multiple cases with efficiency and professionalism. This role requires maintaining high service standards, managing client expectations, and supporting the overall visa operations of the organization.
Key Responsibilities:
-
Provide end-to-end support to clients regarding visa requirements, documentation, fees, and processing timelines.
-
Review and verify all visa documents to ensure accuracy and compliance with embassy/consulate guidelines.
-
Process visa applications for tourist, business, student, and work categories based on the client’s needs.
-
Maintain updated knowledge of visa regulations, policy changes, and country-specific requirements.
-
Communicate with embassies, consulates, and visa application centers when necessary.
-
Handle client inquiries professionally through phone, email, or in-person consultations.
-
Track visa application status and update clients promptly.
-
Maintain proper documentation, records, and reports in the company’s CRM or database system.
-
Coordinate with internal teams (travel, ticketing, sales) to ensure smooth service delivery.
-
Manage urgent, complex, or escalated cases with efficiency and discretion.
-
Ensure high-quality customer service and strive for maximum client satisfaction.
Compensation & Other Benefits
-
Salary Review: Half Yearly
-
Lunch Facilities: Partially subsidize
-
Festival Bonus: 1
Other Benefits
-
Mobile Bill, Tour Allowance, Medical Allowance, Performance Bonus, Profit Sharing, and Pension Plan
-
Lunch Facilities: Partially Subsidized
-
Salary Review: Twice a Year
-
Festival Bonus: Two per Year
What We Offer:
-
Competitive Salary + Commission
-
Supportive and Friendly Work Environment
-
Excellent Career Growth Opportunities
Work Place
Work from Office
Employment Status
Type:
Full Time/Permanent
Shift:
Day Shift
Job Location
Dhaka, Mohakhali