| Published: | Jan 17, 2026 | Vacancy: | Not Specified | Gender: | No Preference |
| Age: | Not Specified | Career Level: | Experienced Professional | Experience: | 5 Year |
| Salary: | N/A | Location: | Dhaka |
Education
Experience
Additional Requirements
Minimum of 5 years of relevant professional experience, preferably within the banking sector, with proven capabilities in team leadership, execution, and performance management.
Strong understanding of banking fundamentals, including products, operational processes, and regulatory compliance.
Demonstrated excellence in communication, coordination, and stakeholder management across cross-functional teams.
Proven proficiency in market intelligence, business planning, forecasting, and performance analysis.
Highly customer-focused, self-driven, and collaborative, with the ability to manage priorities effectively and meet deadlines.
BRAC Bank PLC is a leading full-service private commercial bank in Bangladesh, committed to becoming the most trusted, innovative, and inclusive financial institution in the country. Driven by purpose and powered by people, the bank plays a significant role in shaping Bangladesh’s financial future with a strong emphasis on sustainability. With the highest market capitalization, the largest international shareholding, and the country’s strongest credit rating, BRAC Bank stands at the forefront of the banking sector and is widely recognized for its strong governance, ethical standards, and values-based banking practices. The bank serves as a trusted financial partner across all major segments, including SME, Corporate & Institutional, and Retail Banking.
BRAC Bank PLC is currently looking for a highly motivated, analytical, and purpose-driven professional to join its Retail Banking Division in the role of:
Senior Manager, Customer Life Cycle & Portfolio Management – Cards
Grade: AVP – FAVP
Key Responsibilities:
Lead end-to-end lifecycle management of credit card products, from concept development and launch to post-launch performance optimization.
Design and implement product strategies, customer propositions, and marketing initiatives to drive customer acquisition, activation, usage, and retention.
Make strategic, data-driven decisions by analyzing market insights, customer behavior, and portfolio performance to enhance growth and profitability.
Collaborate closely with Sales, Operations, IT, Risk, Compliance, and Marketing teams to ensure smooth execution and delivery of card products.
Monitor portfolio performance using MIS and analytics, track key performance indicators, and recommend timely corrective measures.
Lead digital transformation initiatives and process automation to improve efficiency and customer experience.
Manage partnerships with payment networks, ensuring compliance with scheme rules, branding guidelines, and certification requirements.
Ensure full adherence to regulatory guidelines, internal policies, and risk management frameworks.
Other Benefits
Work from Office
Type: Full Time/Permanent
Dhaka
Apply Procedure
Interested candidates are requested to apply online through the following link:
Apply URL: https://bracbank.taleo.net/careersection/external/jobsearch.ftl?lang=en
Address: Anik Tower (Level-9), 220/B, Tejgaon Gulshan Link Road, Dhaka-1208
Business Type : Bank/Non-Bank Fin. Institution
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