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PROTTYASHI
Senior Officer (GPI-Help Desk)
Application Deadline: Apr 04, 2025
Summary
Published: Feb 18, 2025 Vacancy: 1 Gender: Any
Age: Not Specified Career Level: Mid Level , Expert Level Experience: 3 Year to 5 Year
Salary: N/A Location: Cox's Bazar, Ukhia
Requirements

Education


  • Bachelor/Honors, Gender Studies, Social Work, Human Rights, Development Studies, Sociology, Law, or a related field.
  • Masters, Gender Studies, Social Work, Human Rights, Development Studies, Sociology, Law, or a related field.

Experience


  • 3 Year to 5 Year

Additional Requirements


Additional Requirements :
Required Educational Qualification and Experience
 
  • Minimum 3–5 years of relevant experience in gender, protection, and inclusion-related roles, preferably in humanitarian or development settings.
 
Technical Skills :
 
  • Strong understanding of gender equality, protection principles, GBV prevention, child protection, and social inclusion.
  • Skill of photography
  • Must have professional writing and speaking capacity in English and Bangla, i.e. monitoring report, field visit report, event report, case study/story, press release, content writing, etc.
  • Proficient with MS office suite
  • Able to take decision in a timely manner, priorities and multi-task work seamlessly
 

Responsibilities & Context

  • Provide support and monitor the implementation of project activities according to the work plan and scheduled timeline.
  • Adopt ‘gender-transformative’ lens throughout the project cycle with particular emphasis on helping relevant staff analyze project implications for men and women, boys and girls in various communities and ways to address barriers affecting their participation.
  • Ensure that the gender and protection checklists are used in implementation and monitor gender transformative indicators for improved outcomes and impact.
  • Manage the GPI Help Desk to provide information, assistance, and referrals on gender, protection, and inclusion-related concerns.
  • Address complaints, inquiries, and grievances from community members, ensuring a prompt and respectful response.
  • Maintain an updated database of beneficiary interactions, concerns, and resolutions for reporting and follow-up.
  • Document and report all beneficiary interactions, challenges, and emerging issues to ensure program accountability and improvements.
  • Ensure gender-sensitive and inclusive approaches in all program activities, promoting the participation of women, children, persons with disabilities, and marginalized groups.
  • Facilitate discussions with community members to promote behavioral change and prevent GBV, discrimination, and exclusion.
  • Conduct awareness sessions and outreach activities on gender equality, protection rights, and inclusion principles.
  • Disseminate key messages on protection, safeguarding, and available support services.
  • Work closely with project teams, local authorities, and protection service providers to ensure proper case management and referrals.
  • Identify and report any protection-related concerns, fraud, or misconduct in line with safeguarding protocols.
  • Prepare regular reports on help desk operations, emerging protection concerns, and trends in gender and inclusion challenges.
  • Support field monitoring visits to assess the effectiveness of the help desk and identify areas for improvement.
  • Ensure confidentiality and sensitivity while handling cases related to gender-based violence (GBV), child protection, and inclusion.
  • Maintain confidentiality and respect the dignity of all beneficiaries while addressing their concerns.
  • Ensure adherence to safeguarding principles, ethical standards, and organizational policies in all beneficiary interactions.
  • Conduct training sessions for staff, volunteers, and community leaders on gender, protection, and inclusion best practices.
  • Support frontline staff in applying gender-responsive and protection-sensitive approaches in their work.
  • Contribute to the development of training materials, awareness campaigns, and inclusion strategies.
  • Provide psychosocial support to direct beneficiaries in case of arising complications in the field.
  • Receive complaints from field level and staff level and send them to the focal point of PROTTYASHI.


Compensation & Other Benefits

Other Benefits


  • Salary and benefits: Monthly Gross Salary will be 65,630 BDT with contributory provident fund 3120 BDT, monthly bonus 6250 BDT and regular traveling and communication bill.

Employment Status

Type: Contract

Shift: Day Shift

Job Location

Cox's Bazar, Ukhia

Read Before Apply

Only those who meet the above requirements are requested to apply following these instructions. Interested applicants with relevant background have to apply with a Cover Letter, Curriculum Vitae (CV) along with a recent photograph to [email protected]

Company Information
Company Name: PROTTYASHI

Address: Chittagong


Business Type:

NGO/Development

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